IT SPECIALIST (SYSADMIN/NETWORK)
What you'd do
This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. SALARY RANGES GG09: $68,545-$89,114 GG11: $75,278-$97,867
Major duties
You will serve as an IT Specialist (SYSADMIN/NETWORK) in the Unified Atlantic Regional Network Operations Center (UARNOC) Division (N32), Operations Department (N3), at Naval Computer and Telecommunications Area Master Station (NCTAMS). You will provide Tier II support in the URANOC and establish/maintain connectivity between sites. You will resolve technical issues escalated by the Tier I Watch; including hardware and software components installed in the UARNOC dealing with interface and interoperability problems. You will plan, schedule, and install new program of record (POR) and non-POR systems installations and upgrades. You will assist with coordinating Authorized Service Advisories with the Command tactical planners and assist the installer with completing the System Verification and Operations Test (SOVT). You will manage and maintain systems across multiple hardware and software platforms. You will configure and optimize network servers, hubs, and switches. You will manage accounts, network rights, and access to systems and equipment. You will maintain documentation and develop Standard Operating Procedures (SOPs) for UARNOC systems. You will implement and execute security procedures and manage and administer security tools.
What you need to qualify
Applicants must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly relates to the work of the position to be filled. You must have IT-related experience demonstrating each of the four competencies listed below: 1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of experience demonstrating this competency include: Maintaining systems across multiple hardware and software platforms. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Experience demonstrating this competency include: Providing Tier II customer support for the coalition networks. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of experience demonstrating this competency include: Providing training to Tier I support personnel on systems. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of experience demonstrating this competency include: Resolving technical issues including hardware and software components installed and dealing with interface and interoperability In addition to my experience demonstrating the four competencies above, I have qualifying experience such as: GG-09: - Experience collecting data using standard tools to track, analyze and report vulnerabilities and provide compliance reports to the Information Assurance Department. - Experience utilizing network health tools to measure network effectiveness, identify trends and support fault isolation. -Experience assisting with safeguarding networking systems against malicious code and denial-of-service attacks. -Experience collaborating with supervisors to develop and maintain technical and operational policies for personnel management. This position is within the Work Category PROFESSIONAL at Work Level ENTRY/DEVELOPMENTAL, Series and Grade GG-2210-09. GG-11: -Experience identifying and resolving issues and performing necessary maintenance, installation, testing and configuration of network systems. -Experience executing systems administration methods and procedures to monitor and troubleshoot system availability. -Experience utilizing diagnostics tools to analyze problems and adjust, modify and recover network connectivity. -Experience developing backup procedures and recovering systems in the event of hardware or software failure. This position is within the Work Category PROFESSIONAL at Work Level FULL PERFORMANCE, Series and Grade GG-2210-11. Additional qualification information can be found from the following Office of Personnel Management website: https://dodcio.defense.gov/Cyber-Workforce/CES.aspx Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
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