Staff Analyst
What you'd do
This position is located within the Indian Health Service, Headquarters, Rockville, MD, in the Office of the Director for the Office of Environmental Health and Engineering (OEHE). Incumbent provides administrative, analytical and clerical support as a Staff Analyst to all OEHE staff. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Major duties
Analyzes office operations and recommends changes and improvements as needed. Evaluates and manages the flow of office work for the Director and staff. Maintains calendars, schedules appointments, and manages the suspense and pending task list using Microsoft Outlook. Assists in making necessary arrangements for conferences, meetings and conference calls. Tracks controlled correspondence using an automated tracking system. Serves as the purchasing agent for the Office using the authorized Government credit card and following all policies associated with the use of this card. Ensures requisitions are submitted properly and monitors progress within the automated purchase system. Supports the Director and staff in performing special projects and preparing reports. Performs analytical duties including assisting staff with their duties as necessary. Serves as timekeeper for the Office staff. Serves customers to assess needs, provide assistance, resolve problems, satisfy expectations, and answer questions. Receives visitors for the Office and escorts to the appropriate destination or staff member. Responds to complex inquiries for information and/or answers questions of substantive nature. Provides professional assistance to the staff as needed. Prepares and processes human resources actions. Supports the OEHE staff in performing special projects and preparing reports. Inputs personnel actions into Capital HR as a backup to Executive Officer.
What you need to qualify
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-09: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level (GS-07) in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience providing administrative and program support to an office or organization; analyzing administrative processes and recommending improvements to increase efficiency; coordinating correspondence, calendars, travel, timekeeping, meetings, and office operations; tracking personnel, procurement, budget, or other administrative actions using HHS/IHS automated systems; and preparing reports, presentations, and other written products while ensuring compliance with established policies and procedures. Experience also includes providing customer service to internal and external stakeholders, resolving administrative issues, and supporting special projects through research, data collection, and analysis. Experience prioritizing multiple assignments, maintain confidential information, and communicate effectively with managers and staff. OR Completed a master's or equivalent graduate degree or 2 full years (36 semester hours) of progressively higher-level graduate education leading to such a degree, such education must demonstrate the knowledge, skills, and abilities necessary to do the work or LL.B. or J.D., if related. OR Combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-09 grade level. Must submit transcripts. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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