Management & Program Analyst
What you'd do
This position is located in Department of Veterans Affairs, Veterans Benefits Administration (VBA) Education Service in Technical Reporting, Initiatives, Automation, and Development (TRIAD). The Service has departmentwide responsibility for activities relating to administering VA educational assistance programs to Veterans, Service-members, National Guard and Reserve members, and eligible dependents for their military service to the Nation.
Major duties
Specific duties include: The incumbent serves as a member of a team of the Data Analytics conducting qualitative and quantitative projects. The projects support the development of strategies, end products and reports to meet customer needs; be used in correspondence, technical and status reports; or for special studies, planning, evaluations or recommendations. The incumbent identifies the operational and tactical strategies that are required to meet customer needs, and the infrastructure and investment needed to execute those strategies. Using information from the Business Process Development (BPD) Team, the incumbent develops a long-term strategy for information technology (IT) support of Education Service and consults with the BPD Team in order to keep that strategy current as required by IT advances. The incumbent consults with clients on business needs, translating needs and requirements into analytics and/or reporting requirements, and interfacing with internal and external customers to ensure successful delivery of requirements. Incumbent stays abreast of current industry standards, trends, and innovations in order to apply the latest information analytics and reporting improvements, troubleshooting, and making recommendations to management concerning best practices and problem resolutions. The incumbent performs analytical and evaluative work associated with program activities. The incumbent ensures that tasks are completed and maintains a good working relationship with team members. The incumbent is responsible for the development. implementation, and/or evaluation of program or project responsibilities. The incumbent conducts analyses develop proposed actions, or recommendations; and/or ensures consistency of interpretation, judgment, logic and application of policies. The incumbent accomplishes assignments, projects, problems to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion. The incumbent advises on work methods, practices, and procedures, and assists the other team members in identifying the components of a viable solution. The incumbent maintains program and administrative reference materials, project files, relevant background documents, policies, procedures, and written instructions. The incumbent researches, learns, and applies a wide range of qualitative and/or quantitative methods to identify, assess, analyze, and improve program effectiveness, efficiency, and work products. Promotion Potential: Not Applicable Work Schedule: Full time, Monday -Friday 8a.-4:30pm Compressed/Flexible: Available Telework:This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Management & Program Analyst; PD39031A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required This is not a Bargaining Unit position
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/11/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-13 position you must have served 52 weeks at the GS-12 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-13 Grade Level: Specialized Experience: Experience in developing requirements, data modeling, performing analysis, and data science. Experience in performing statistical analysis of program issues, demonstrating proficiency with data tables, analytic tools or languages like, Tableau, PowerBI, Python. Experience in performing data validation and drafting project documents and reports. Experience in writing, to include having portrayed statistical data in a concise manner. Experience in project management, to include setting priorities, organizing & coordinating timelines and monitoring & evaluating outcomes. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary, although some slight physical effort may require. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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