Strategic Operations Advisor
What you'd do
The Strategic Operations Advisor is a dedicated professional responsible for developing, leading, and implementing comprehensive process improvement and automation projects that align with agency initiatives, while planning, analyzing, and evaluating the effectiveness of organizational operating programs. Location of position: Office of Human Resources Management (OHRM) OHRM focuses on helping GSA attract, motivate, develop, retain, and reward its most valuable resource: its employees.
Major duties
We are currently filling one vacancy, but additional vacancies may be filled as needed. Collaborates with executives and staff across all GSA organizational lines, across agencies, and within The Office of Human Resources Management (OHRM) to accomplish needed actions for OHRM and ensure compliance with Federal mandates and guidelines. Serves as a liaison to high-ranking division leaders and program personnel to convey information regarding program activities, agency policies and goals; to clarify procedures; and to interpret directives and/or other governing regulations, as needed. Provides guidance and support to OHRM leaders and program and project managers to ensure programs are managed and products delivered on schedule and within budget. Serves as the Program Manager and performs highly sensitive activities, obtaining appropriate resources to facilitate accomplishment of objectives of major importance to OHRM, GSA as a whole. Develops, leads, and implements comprehensive process improvement and automation projects across the organization, aligning with agency initiatives. Plans, analyzes and/or evaluates the effectiveness of operating programs. Determines and reports to management staff on acceptability, sustainability, completeness, and timeliness of program and project charters, plans, deliverables and products. Prepares and presents white papers and briefings, and leads meetings to support oversight and representative duties for GSA and other senior stakeholder leaders and staff. Serves as a primary liaison with internal and external stakeholders, including Agency Review Teams (ARTs). Prepares and presents concise, high-level briefings to support informed decision-making by senior leadership. Consults on the development of and proofs deliverables and products. Track's publications of OHRM produced policies, memoranda, letters and other deliverables through the Office of Administrative Services (OAS) and other GSA offices. Creates methodology and processes to ensure managers deliver products using the correct format, style, and substance for executive level review.
What you need to qualify
To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-14 salary range starts at $143,913 per year. To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service. SPECIALIZED EXPERIENCE: Specialized experience involves serving as a program manager and/or policy advisor to guide the development, coordination, and implementation of policies and plans supporting an organization's mission and responsibilities. Experience includes executing high level programs and initiatives using policy program management principles, methods, formats, doctrines, and standard practices.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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