File Clerk
What you'd do
The File Clerk - OA (Office Automation) position will be an employee of the Jerry L Pettis Memorial Veterans Hospital, located in Loma Linda, CA. located in the Health Information Management Section (HIMS) of Health Administration Services (HAS). The HIMS Scanning Unit is transitioned from maintaining paper health records to electronic health records by implementing templates in the Computerized Patient Record System (CPRS) or scanning procedures.
Major duties
The File Clerk-OA (Office Automation) position is an integral member of the Health Information Management Section (HIMS) of Health Administration Services (HAS) Scanning Unit to assist with transitioning from paper health records to electronic health records. Duties include, but may not be limited to the following: Provides comprehensive administrative duties, such as but not limited to, solicitation and collection of medical appointment documentation from community provider offices. Reviews of documentation to determine accurate addition to appropriate medical records, and usage of proper filing/scanning procedures within each medical record, to serve Critical Care Service Line (CCSL). Works independently and with assigned Medical Support Assistants to accurately monitor appointment schedules to validate attendance, request receipt of applicable medical documentation, and scan received documentation to the correct medical record. Guides in duties by policies established by local clinical, administrative and executive management, local Health Information Management System personnel, Veterans Integrated Service Network (VISN), Office of Community Care (OCC) and Veterans Affairs Central Office (VACO) guidance. Performs duties related to the receipt, intake, scanning, indexing, quality control, destruction, and transfer of health and administrative information in relation to community medical documentation used for continuity of care. Controls all information arriving and leaving the Community Care Service area to maximize continuity of care with medical center providers in the care planning of assigned Veterans. Processes requests for community care information presented in by mail, fax, telephone, or E-mail. Processes a request for fax and Personal Computer fax is necessary. Interfaces with personal computer (PC) applications as well as numerous Veterans Health Information Systems and Technology Architecture (VISTA), Computerized Patient Record System (CPRS), Fee Basis Claim System (FBCS), and other community care-related applications Work Schedule: Monday-Friday, 7:30AM - 4:00PM Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position Position Description/PD#: File Clerk/PD10856A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/18/2026. You may qualify based on your experience and/or education as described below: Specialized Experience: Applicants must possess one (1) year of general experience that equipped you with the knowledge, skills, and abilities needed to successfully perform the duties of this position. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the knowledge and skills needed to perform the duties of the position to be filled. OR, Education: (Transcript Required): Successful completion of two (2) years of education above the high school level in any field. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school.. OR, Combination:(Transcript Required): Combination of successfully completed post high school education and experience may be used to meet total qualification requirements. You will be rated on the following Competencies for this position: Clerical Customer Service Customer Service (Clerical/Technical) Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Teamwork Technology Application Veteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary; however, there may be lifting and carrying of bulky records and/or boxes, usually not exceeding 50 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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