CORRESPONDENCE ANALYST
What you'd do
This position is located in the Correspondence Analysis Branch (CAB), Correspondence Management Division (CMD), Executive Services Directorate (ESD), Washington Headquarters Services (WHS). The CMD directly supports the Secretary of Defense (SecDef), Deputy Secretary of Defense (DepSec), the Department of Defense Executive Secretary (ExecSec), and their immediate senior staffs through the development, implementation, and oversight of all correspondence management.
Major duties
Incumbent typical work assignments may include the following: Serves as a Correspondence Analyst on a rotating shift basis in CAB. Manages all unclassified correspondence and staff action packages coming into and out of the CMD addressed to or from the SecDef, DepSec, and ExecSec ensuring they are analyzed, controlled in CATMS, tasked, assigned suspense dates, and routed appropriately to the office of primary responsibility (OPR); dispatched to the required addressees; and archived. Reviews and processes the Secretary of Defense Correspondence Action Report (SD 391) determining a wide assortment of suspense management actions. Performs final review and dispatch of all outgoing correspondence signed by the SecDef, DepSec, and the DoD ExecSec. Reviews, coordinates, and tasks all White House incoming correspondence and communication/inquiries from the White House and their staff, to include those from the general public that have been referred from members of the White House staff requiring the Department's response.
What you need to qualify
In order to qualify for this position, you must meet the requirements described below. You may qualify at the GS-12 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-11 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your experience: Analyzing complex correspondence to determine the appropriate action office, required coordinators, and suspense dates, while utilizing an automated correspondence and task management system to control, route, and archive official records; and Independently managing a portfolio of suspense actions by monitoring progress, reconciling discrepancies, and serving as a liaison between action officers and senior leadership to ensure timely and accurate completion of priority tasking; and Applying comprehensive knowledge of correspondence management policies (such as DoD manuals for written material, information security marking requirements, and proper identification of addressees) to conduct quality reviews of outgoing correspondence packages, ensuring adherence to procedural, grammatical, and security requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume.Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission.. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave. Current or Former Political Appointees: Agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume.
Before you apply
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