Program Analyst
What you'd do
Digital Health Office supports the maintenance, analysis and resolution of identity issues found within the VA Master Person Index (MPI). The analysis and resolution of these issues are directly related to patient care and patient safety. The MPI is the authoritative identity data source for VA, consisting of over 44 million records of Veterans, Service members, employees, and contractors. It provides the access point mechanism for linking information from multiple VA and National databases.
Major duties
Analyzes patient data, utilizing all verification resources and determining the correct course of action required to resolve duplicate patient EHRS on the MPI into one unique identifier (ICN). Analysis and action taken is documented in internal journal cases. Analyzes, researches and resolves data quality issues/discrepancies/anomalies in patients' EHRs on the MPI and ensures the data integrity of the longitudinal health record is maintained. Options, recommendations, and conclusions are taken into account and given appropriate weights to uncertainties about the data and other variables which impact long range program development and performance. Communicates and responds to facility staff regarding possible verification of identity traits, data quality issues, discrepancies, etc. using various verification resources. This can include possible identity theft cases. Responsible for the data integrity and support of the Master Person Index (MPI) database which is the authoritative source for patients and provides the access point mechanism for linking patients' records from multiple VA healthcare facilities and National databases including DoD, to enable an enterprise-wide view of individual and aggregate patient information. Duties are performed as a team of analysts and responsible for coordination of assignments and deadlines with other team members to ensure the work of the team is accomplished. Work involves isolating and defining issues or conditions, as typically is the case where a number of program efforts or studies must be coordinated and integrated; resolving critical problems in identity management in agency-wide systems or developing new approaches and techniques for use by others. Identifies, analyzes, investigates, verifies and assists in the resolution of EHRs that have been involved in a Catastrophic Edit to patient identity. This involves complex and in-depth analysis to determine the best possible resolution and the provision of assistance to facilitate in restoring the data integrity of the EHR. Analysis and actions taken are documented in internal journal cases. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Program Analyst/PD77149A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/14/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. This position requires a Special Placement Factor (SPF). Candidates must possess experience at least at the next lower grade level to be eligible for consideration. The required experience must be clearly documented in your resume. Failure to explicitly demonstrate this experience may result in disqualification from further consideration. Special Placement Factor includes: Experience with identity management and Master Person Indices (MPI) and their purpose in the support of enterprise wide sharing of data for patient care and other applications; and Experience with health information management principles and patient identity management, including validation of specific identity traits, to ensure that person identity integrity is maintained and improved. Quality Ranking Factor (QRF) that are ideally sought. Experience with Identity Management, including the validation of identity trait information within a large scale (20M+ unique identities) Master Person Index for a large-scale medical information system/database and supporting enterprise-wide sharing of data for patient care. Experience applying concepts and processes specifically related to the validation of identity trait data utilizing industry standard information systems such as Share, Electronic Verification of Vital Events (EVVE), Experian, Clear or Accurint. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Identifying and assisting in the improvement of processes and methods of entering data into electronic patient health records to ensure the quality of the data. Analyzes person data, utilizing all verification resources and determining the correct course of action required to resolve duplicate person EHRs on the Master Person Index (MPI) into one unique identifier (ICN). Analysis and action taken is documented in internal journal cases. Utilizes data integrity and support of the Master Person Index (MPI) database which is the authoritative source for persons and provides the access point mechanism for linking person records from multiple VA healthcare facilities and National databases including DoD, to enable an enterprise-wide view of individual and aggregate patient information. Communicates and responds to facility staff regarding possible verification of identity traits, data quality issues, discrepancies, etc. using various verification resources. This can include possible identity theft cases. Isolating and defining issues or conditions, as typically is the case where a number of program efforts or studies must be coordinated and integrated; resolving critical problems in identity management in agency-wide systems or developing new approaches and techniques for use by others. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree OR, 3 full years of progressively higher level graduate education leading to such a degree OR, LL.M., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level education. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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