Medical Support Assistant (Office Automation)
What you'd do
About the Position: The Medical Support Assistant (Office Automation) performs the full range of receptionist, recordkeeping and miscellaneous clerical duties within one of the various Physical Therapy clinics at Womack Army Medical Center. Working hours are approximately Monday - Friday, 0630 - 1500 or 0730 - 1600. This is a Direct Hire Solicitation
Major duties
Receive patients and visitors as the initial point of contact in person or telephonically. Manage messaging system for the clinic. Confirm eligibility for care with administration department. Review information and data from automated healthcare systems. Maintain patient records in electronic and paper forms. File medical documentation in the patients record. Scheduling patient appointments for medical visits.
What you need to qualify
Who May Apply: US Citizens In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes receiving patients and visitors in person or via telephone; entering data into automated systems; scheduling appointments for patients or customers. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Before you apply
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