Chief Operating Officer
What you'd do
The Chief Operating Officer (COO) position is located in the Department of Homeland Security (DHS), DHS Headquarters, Office of Intelligence and Analysis (I&A), Deputy Under Secretary of Intelligence and Analysis for Management (DUS-M). I&A is a unique member of the U.S. Intelligence Community (IC). I&A specializes in sharing unique intelligence and analysis with operators and decision-makers to identify and mitigate threats to the homeland.
Major duties
The Chief Operating Officer (COO) leads and oversees key lines of business (LOBs), including human capital/workforce management, financial resource management (budget, acquisitions), program and performance evaluation, security and facilities and logistics for a nationwide workforce. Specific responsibilities include: Directs I&A's human capital programs, policies, and procedures; designs, develops and manages the delivery of human resources management strategies and operational efforts for the workforce. Guides I&A's human capital management strategies and operational measures to achieve organizational goals and make appropriate adjustments to such goals. Leads the operation and integration of the Intelligence Planning, Programming, Budgeting/Execution, and Evaluation (IPPBE) process to ensure resources are acquired and expended to meet agency strategic goals efficiently and effectively. Ensures all key budget artifacts are developed on time and with high quality. Develops and implements COO LOB policies, guidance documents, and supporting standard operating procedures. Operates a customer experience program spanning all LOBs to ensure delivery of courteous, accurate, and efficient service across each function and conducts continuous improvement to increase customer satisfaction and positive outcome delivery. Identifies and establishes related I&A program needs and priorities to provide the Deputy Under Secretary for Management developed strategies to achieve multiple short- and long-term goals for enhancing outcome. Develops and implements strategic direction for the COO Directorate. Monitors, evaluates and measures the impact of overall LOB activities, programs, and policies, including in response to legislative changes or statutory reporting requirements. Drafts and implements regulation, guidance, policy, training, and communications materials. Identifies priorities and requirements to drive organizational efficiency, integration, and innovation to advance the mission. Focuses on automation to improve timeliness and internal controls of LOB processes. Integrates and synchronizes policy, plans, procedures, and cross-functional activities. Directs assigned resources in developing and executing agency objectives, policies, and procedures. Ensures work efforts are timely and compatible with the overall management vision, goals, objectives, and requirements. Liaison with members of the executive staff of the Secretary, Under Secretaries, and other executives of DHS and Congressional Committee staff; plan, develops and coordinates briefings, presentations and conferences.
What you need to qualify
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). A sample 2-pages resume that incorporates ECQs and TQs can be viewed on this link (indexed at page 16 - 17) Guide to Senior Executive Service Qualifications and the Qualifications Review Board. TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1. Demonstrated experience and mastery of principles in any of the following lines of business: workforce management/human capital; budget, acquisition, and finance; strategic planning; performance evaluation and improvement; and security. TQ 2. Demonstrated experience managing the implementation of the Planning, Programming, Budgeting, and Execution (PPBE) cycle at the agency, component, division, or office level, including responsibility for linking PPBE to performance to ensure resources are acquired and expended to maximize mission outcomes. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Detailed information on each ECQs, the underlying and fundamental competencies, and information regarding the Structured Interview QRB (SIQRB) Process are available in the "Guide to Senior Executive Service Qualifications and the Qualifications Review Board." Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES. Veterans Preference: Veterans' preference is not applicable to the SES. Current or Former Political Appointees: OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the DHS Headquarters Executive Services team.
Before you apply
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