Management and Program Analyst
What you'd do
WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - CAS-Customer Account Services- Submission Processing Headquarters, Program Management & Process Assurance Branch, Coordination and Quality Support Sections REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Major duties
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Conducts in-depth evaluative analysis of various aspects of assigned program area, including policies, program objectives, operations, procedures and resource use. Initiates, develops, or recommends modifications to procedures, systems, project objectives, operations, and resource utilization in order to correct/improve existing deficiencies within assigned programs. Influences the formulation of policies, development of program plans, issuance of directives and instructions to improve the effectiveness of the organization within the assigned program area. Develops, implements, and coordinates reporting and information-gathering procedures and evaluates operations within the assigned program area. Provides management with evaluative reports assessing the effectiveness and efficiency of the operations and management at multiple locations. Conducts in-depth functional reviews of assigned program area to assess compliance with existing guidelines. Identifies trends and/or procedural problem areas, evaluates findings, determines impact of changes in regulations and practices, and offers recommendations for correction and/or appropriate course of action. Develops briefing and/or instructional materials, compiles and presents oral or written reports to all levels of management, and writes staff papers for the Staff Chief or the executives. Provides advisory services, assistance, and guidance for assigned program area. Actively participates in meetings, on task groups, and contributes in decisions-making procedures and policy. Serves as contact person for a wide variety of management ad administrative matters of special interest to higher level management. Coordinates matters relating to highly sensitive management decisions, which impact multiple IRS locations. STANDARD POSITION DESCRIPTIONS (SPD): PD93050 Visit the IRS SPD Library to access the position descriptions.
What you need to qualify
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-13: To be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Demonstrated accomplishment of a wide range of analytical and evaluative methods and techniques, both qualitative and quantitative; management and organizational principles to apply to programs, projects and studies concerning the efficiency and effectiveness of operations and means to improve them. Experience with project management to evaluate complex projects and studies and the ability to identify problem areas, trends, deficiencies, and other similar factors affecting operations. Your experience must include budgeting methods and techniques to prepare analyses and estimates; oral communication techniques to present findings, deliver briefings, and negotiate solutions to disputed recommendations. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.
Before you apply
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