Supervisory IT Program Manager
What you'd do
Join VA's Infrastructure Operations (IO) to deliver and maintain secure, high-availability IT and cloud solutions. Help protect and modernize mission-critical systems and support quality services for Veterans. Work in a dynamic, innovative environment as Supervisory IT Program Manager. This position is in Deputy Assistant Secretary for Information and Technology (VA). Apply Now!
Major duties
Oversees all facets of the Infrastructure Operations IT Support Systems program, including strategic planning, project execution, fiscal management, staffing, and communications. Serves as the primary point of contact and principal technical advisor on IT Support Systems for senior leadership, employees, and external stakeholders. Develops, adapts, and leads the implementation of new support systems concepts, policies, processes, best practices, and requirements across the organization. Establishes and monitors performance metrics to evaluate and report on the accomplishment of program and project objectives. Provides expert guidance on long-range and annual work planning, resource management, and policy formulation for IT operations. Acts as the Executive Director's delegate, mediating disputes, resolving complex IT support issues, and driving achievement of organizational IT goals. Oversees technology investment and modernization efforts, including data center consolidation, infrastructure upgrades, and cost-saving initiatives. Ensures integration of the VA's mission, values, and strategic plan into Infrastructure Operations Support Systems strategies and programs. Maintains extensive collaboration with VA offices, vendors, agencies, and industry partners to coordinate initiatives and provide program guidance. Serves as primary contact for congressional and external reporting related to IT Support Systems, facilitating cross-organizational coordination, communication, and decision-making. This is a Non-Bargaining Unit Position. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: NCWF Code System 451- System Administrator. For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways Work Schedule: Monday-Friday 8 am-4:30 pm Eastern Standard Time Compressed/Flexible: As determined by the Agency Policy. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory IT Program Manager/PD175020 Physical Demands: The work is primarily sedentary in nature. No special physical demands are required. Work Environment: The work is performed in a well-lighted, climate-controlled office environment.
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/20/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience leading technical teams overseeing enterprise IT infrastructure (such as PKI/certificate management, middleware, web hosting, or virtual desktop infrastructure), managing full IT operations lifecycles, and administering program budgets; Demonstrate ability to align tactical plans with organizational strategy, utilize KPIs to deliver data-driven results to senior leadership, and manage stakeholder relationships is required; and experience in complex, regulated environments and familiarity with frameworks like NIST, RMF, or FISMA. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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