IT Specialist (NETWORK)
What you'd do
As a IT Specialist (NETWORK) (Recent Graduate) at the GS-2210-7, you will be part of Office of Personnel Management, Ofc of the Chief Information Officer. If selected, you will be responsible for support enterprise network monitoring, maintenance, troubleshooting, installation, security, documentation, and customer service while completing a structured Recent Graduates development program.
Major duties
Assist with monitoring and maintaining enterprise local and wide area networks, related services, alerts, and performance using established tools and procedures. Perform initial troubleshooting of connectivity and service interruptions; apply established procedures and refer unfamiliar or non-routine issues to higher-graded specialists. Assist with installing, configuring, inventorying, and testing network equipment, software, access controls, and approved network changes under technical guidance. Support customers with network access, remote connectivity, and service interruptions by gathering information, applying routine fixes, and providing status updates. Maintain network diagrams, equipment records, operating procedures, technical documentation, and reference materials for assigned network services. Apply established cybersecurity controls and support cloud connectivity, segmentation, data transfer, availability, latency, and performance for enterprise and artificial intelligence workloads.
What you need to qualify
Successful applicants are placed in a dynamic 1 year developmental program with the potential to lead to a civil service career in the Federal Government. At the successful conclusion of this program, you may be eligible for non-competitive conversion to a Federal career or career-conditional position. To meet the Recent Graduate Program Eligibility requirements, you must have obtained a qualifying Associates, Bachelor's, Master's, Professional, Doctorate, Vocational or Technical degree or certificate from a qualifying educational institution, within the previous 2 years. Applicants who will meet all degree or certificate requirements for graduation within 30 days of the announcement's closing date are eligible to apply. All Education must be accredited by an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accredited institutions recognized by the U.S. Department of Education. Applicants may verify accreditation at the following website: Accreditation. All education claimed by applicants will be verified by OPM accordingly. ATTENTION VETERANS: A veteran, as defined in 5 U.S.C. 2108, who due to military service obligation, was precluded from applying to the Recent Graduates Program during any portion of the 2-year eligibility period shall have a full 2-year period of eligibility upon his or her release or discharge from active duty. In no event, however, may the individual's eligibility period extend beyond 6 years from the date on which the individual completed the requirements of an academic course of study. Competency Requirement: You must meet the competency requirements for the Information Technology (IT) Management Series 2210 as described below. A. You must have Information Technology related experience demonstrating each of the following required competencies, and must meet or exceed the *minimum proficiency level for each (Please see below section Minimum Proficiency Level): Attention to Detail - Performs work thoroughly, checks information and work products, and attends to details that affect accuracy or completeness. Level 2, Basic Customer Service - Identifies customer needs, provides information or assistance, responds to service issues, and contributes to the delivery of reliable products and services. Level 2, Basic Interpersonal Skills - Uses courtesy, tact, and respect when working with others and develops effective working relationships with people from different backgrounds and situations. Level 2, Basic Reasoning - Identifies applicable rules or relationships, reviews relevant information, distinguishes routine from unfamiliar situations, and draws supportable conclusions. Level 2, Basic Teamwork - Cooperates with others, contributes to shared assignments, exchanges information, and supports accomplishment of team goals. Level 2, Basic Or B. You do not meet the standard exactly, but you request a holistic qualification review based on appropriate licensure, registration, certification, or special training that, when considered with your entire background, clearly supports a high evaluation of your competence to perform the work of this position. The credential or training must be directly related to information technology, enterprise networking, cloud connectivity, cybersecurity, telecommunications, or another duty of the position. You must submit: A copy of each license, registration, certification, or training credential on which you are relying; and Documentation explaining how the credential or training demonstrates your ability to perform the work of this position. Possession of a credential does not automatically establish qualification. Or C. You do not fully meet the standard pathway in Option A, but you request a holistic qualification review based on a record of academic achievement, technical project work, or early-career experience that demonstrates foundational competence in information technology or enterprise networking. Supporting evidence may include: Senior capstone projects, thesis work, or significant course-based labs involving network design, configuration, troubleshooting, or security; Participation in technical competitions, hackathons, or cybersecurity challenges (e.g., CCDC, CTF events, network simulation exercises); Documented contributions to open-source projects, student-run infrastructure, or university IT systems; Internships, co-ops, or volunteer roles providing hands-on experience with enterprise networking, telecommunications, or IT support - even if below the threshold for Option A; Relevant academic research or independent study with a faculty sponsor in networking, cybersecurity, or related IT disciplines; or Active student membership with demonstrated technical contribution in professional organizations such as IEEE, ACM, or similar bodies. You must submit documentation explaining what you did, what technologies or tools you used, and how it relates to the duties of this position. Membership in an organization or enrollment in a program, by itself, does not establish qualification. Minimum Proficiency Level*Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies. Below is a detailed explanation of the Proficiency Level Scale used to evaluate General Competencies for this position: Level 1 - Awareness:- Applies competency in the simplest or most structured situations.- Requires close and extensive guidance.- Demonstrates awareness but limited practical application.- Learning the foundational elements. Level 2 - Basic:- Applies the competency in somewhat routine or structured situations.- Requires frequent guidance.- Demonstrates familiarity with key concepts and practices.- Beginning to build confidence and independence. Level 3 - Intermediate:- Applies the competency in moderately difficult situations.- Requires occasional guidance.- Demonstrates solid understanding and consistent application.- Able to adapt to new or unfamiliar contexts. Level 4 - Advanced:- Applies the competency in considerably difficult or varied situations.- Requires little or no guidance.- Demonstrates broad and in-depth understanding.- May coach or guide others. Level 5 - Expert:- Applies the competency in exceptionally difficult or novel situations.- Serves as a key resource and trusted advisor to others.- Demonstrates mastery and deep insight into the competency area.- Often leads or mentors others in this area. OPM Qualification Standards and additional information for this position can be found here: Competency-Based Qualification Standard for the Information Technology Management Series, 2210 You must meet all qualification and eligibility requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Before you apply
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