Lead Public Affairs Specialist
What you'd do
WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - Communications and Liaison - Program & Outreach Communication - Group 2 REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Major duties
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Serves as a senior team lead and technical authority by providing expert-level guidance and direction to employees engaged in communications and liaison activities supporting IRS programs and initiatives. Ensures consistent interpretation and application of Communications and Liaison (C&L) policies, procedures, and messaging standards across program activities. Distributes, balances, and monitors workload in accordance with established priorities, ensuring timely completion of complex assignments and alignment with organizational objectives. Provides advanced advisory support to employees and management in the analysis of communication requirements, development of messaging strategies, and preparation of communication products. Interprets policy and guidance to address complex or sensitive communication issues, advises on appropriate approaches, and ensures alignment with national C&L strategies and program goals. Reviews work in progress and completed work for quality, accuracy, consistency, and adherence to established guidelines. Identifies systemic issues, emerging risks, and trends affecting communication effectiveness and program delivery, and provides recommendations to management to improve processes, enhance messaging strategies, and support organizational objectives. Serves as a liaison between management and staff by communicating assignments, priorities, and program changes. Coordinates with National C&L and other stakeholders to ensure consistency in messaging and outreach efforts. Provides input to management on program performance, operational risks, and improvement opportunities. Monitors workflow and analyzes program trends, stakeholder responses, and communication outcomes to evaluate effectiveness and support continuous improvement. Performs work consistent with the level and complexity of the employees being led. STANDARD POSITION DESCRIPTIONS (SPD): PD94765 Visit the IRS SPD Library to access the position descriptions.
What you need to qualify
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GRADE-14: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience MUST include: Coordinating assignments and tracking tasks; Reviewing, editing and publishing written content; Providing feedback on AP Style and other IRS writing standards; Assuring message consistency of communications delivered across multiple platforms and providing updates to management on team accomplishments and deliverables; Writing for IRS intranet and internet; Developing IRS Strategic Communications Plans Establishing working relationships with people from a variety of technical backgrounds and staff at executive levels Utilizing team building methods and techniques to facilitate, coordinate, coach, and resolve problems; Setting work objectives, organize resources to meet objectives in a timely and efficient manner; Developing responses to media inquiries AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.
Before you apply
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