Museum Technician (General)
What you'd do
The National Gallery of Art welcomes all people to explore art, creativity, and our shared humanity. Millions of people come through our doors each year, with even more online, making us one of the most visited art museums in the world. Our renowned collection includes over 160,000 works of art, from the ancient world to today. Admission to the West and East Buildings, Sculpture Garden, special exhibitions, and public programs is always free.
Major duties
The National Gallery of Art of Art serves the nation by welcoming all people to explore and experience art, creativity and our shared humanity. The Office of Visitor Experience (DD-VE) welcomes visitors to the museum by listening, orienting and assisting them to ensure that they have positive and meaningful experiences. As a Museum Technician, you will: Demonstrate knowledge of Gallery floor plans, including layout of collections/exhibitions, restaurants, gift shops and entrances/exits. Keep informed of the Gallery's calendar of events, service tools, special events and daily offerings. Demonstrate strong understanding of the neighborhood and other amenities that would benefit both local visitors and tourists from around the world. Check coats and other personal items in checkrooms. Answers incoming calls to gallery phone lines. Provide access control for general admission and other events or special exhibitions. Reserve passes and event reservations. Assist with data entry and clean-up, preparing museum mailings, training incoming employees, responding to online correspondence.
What you need to qualify
Basic Requirement; 4 years above high school leading to a bachelor's degree with major study or 24 semester hours of course work in a related field OR Specialized Experience Statement: Candidates must possess at least one year of specialized experience, equivalent in responsibility to the GS-04 level in the Federal service or private sector, providing customer service to museum patrons and providing administrative support such as assisting with data entry and responding to online correspondence. Equivalent combinations of education and experience are qualifying for all grade levels for which both education and experience are acceptable. OPM Qualifications Standard: General Schedule Qualification Standards Individual Occupational Requirements: Museum Specialist and Technician Series 1016 Associated Group standard: Position Classification Standard for Museum Specialist and Technician Series, GS-1016 Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. You must meet all qualification and eligibility requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.
Before you apply
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