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Announcement #881191500

Supervisory Support Services Specialist

Veterans Benefits Administration · Winston-Salem, North Carolina
Federal transitionInternalTelework eligible

What you'd do

The incumbent serves as the supervisor of the Administrative Section of the Support Services Division (SSD) at the VA Regional Office (RO). The primary purpose of the work is to manage and supervise the operations of the SSD Administrative functions, e.g., records management, property management, supply, procurement, Fleet Management, emergency planning, physical security, safety, facility management, space management, and equipment operations, etc.

Major duties

The incumbent will work as a member of the Support Services Division (SSD) at the Regional Office (RO) and serves as the supervisor of administrative operations. Administers administration programs that include records management, property management, supply, procurement, and vehicle fleet management. Serves as a subject matter expert on all aspects of administrative activities. Provides management and operating officials advice and assistance on all administrative matters. With division and station management, assists in the development and execution of the station's annual General Operating Expenses and Minor Construction budget. Develops and implements administrative management policies. Directs operation of the central mailroom including direction of the general workflow of written communications for the RO. Directs procurement, storage, and distribution of all forms and publications to the RO, service organizations, etc. and ensures compliance with RO and VA Central Office directives. Responsible for administration of station motor pool of GSA vehicles in accordance with applicable directives and ensures maximum utilization and maintenance of assigned vehicles. Ensures surveillance, evaluation, and planning to ensure efficient utilization of facilities and works with appropriate entities for acquisitions, maintenance, and improvements. Administers the Personal Identity Verification system. Supervises administrative employees. Determines training needs of staff. Advises, counsels, and instructs subordinate employees on work and administrative matters. Interviews and selects candidates for vacant positions. Coordinates building security with GSA building management, Federal Protective Services, VA Police, etc. to include investigating security violations, furnishing studies, analyses and reports related to security. Exercises control over the day-to-day operations of services, functions, and processes as it relates to safety and continuity of operations. Work Schedule: Monday- Friday 8:00am - 4:30pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position Virtual: This is not a virtual position. Position Description/PD#: Supervisory Support Services Specialist; PD399680 Relocation/Recruitment Incentives: Not Authorized . Financial Disclosure Report: Not Required Bargaining Unit: No

What you need to qualify

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 08/31/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-13 position you must have served 52 weeks at the GS-12. If you are a current VBA employee requesting a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-13 (or higher) and the promotion potential of your current position must be at least GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Specialized Experience: Applicants must have one year of specialized experience at least the next lower grade level (GS-12) in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience that must document an expert level of analytical, technical and customer service skills and ability to independently make recommendations based on research, initiative and sound judgment in all instances. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily of a sedentary nature. There are occasional periods of walking, standing, bending, and carrying of light items.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

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