Server (FSW)
What you'd do
The Sever position is located in the U. S. Naval Academy's Non-Appropriated Fund Instrumentality (NAFI), Naval Academy Business Services Division (NABSD), Annapolis, Maryland. NAFI is an entity that generates its own funds through its operations, and is not funded by Congress. The Server provides the knowledge, skills, and adaptability, necessary to multitask effectively in diverse restaurant, catering, and cafe environments.
Major duties
Deliver a refined guest experience by anticipating needs and providing personalized attention for both daily dining and Private Events. Act as a dedicated host for catering clients, ensuring event timelines are met and guest requests are handled with a "yes-first" attitude. Accurately record orders and process payments efficiently via the POS system. Confidently explain menu offerings, ingredients, and pairings to enhance the guest experience. Promptly deliver dishes to tables or catering stations with a focus on professional presentation and temperature. Proactively clear plates and glassware to keep The Alley and event spaces pristine; quickly sanitize and reset stations for incoming guests. Other duties may include: Prepares coffee and tea beverages, sandwiches, fruit and vegetable salads, and box lunches. Assists with preparation and execution of catering events, sets up food service counters, steam tables, dining room tables, and side service stands with hot and cold food. Position involves prolonged standing, walking, reaching, stooping, pushing, pulling and bending. Frequent light to moderate lifting of objects weighing up to 20 pounds occurs routinely, sometimes up to 50 pounds. Uses assistance from other coworkers for moving objects weighing more than 20 pounds.
What you need to qualify
In order to meet the basic requirement of the Server (FSW), NA-7408-02, you must meet the following requirement: Experience that has equipped you with the ability to perform the duties of a food service worker, which may include, but are not limited to recording guest orders, explaining menu offerings, basic food and beverage prep, delivering/serving food, clearing dishes and resetting tables for incoming guests, etc. YOU WILL BE RATED ON THE FOLLOWING KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) FOR THIS POSITION: 1. Customer service experience working in a food service role. Experience as a server preferred. 2. Experience multi-tasking in a high-volume, fast-paced setting. 3. Experience maintaining sanitation standards. 4. Experience using a POS (Point of Sale) system or Cash resister in a food service role. POS/Cash Register experience in a server or barista position preferred. 5. Experience explaining menu offerings, ingredients, and pairing for guest satisfaction and for allergen concerns.
Before you apply
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