Patient Accounts Technician
What you'd do
This position is located at the Cass Lake Service Unit, Business Office Department. The primary purpose of this position is to perform a major segment of the accounts receivable support function through the follow-up process of all outstanding patient accounts within the Business Office. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Major duties
Reviews patient accounts to determine the status of the account, post accounts, making standard adjustments that require special analysis and prepare and process a variety of documents necessary for the maintenance and follow-up of all outstanding patient accounts. Performs work consisting of examination of accuracy, adequacy of documentation or citation, compliance with regulations, and justification of claims and other requests for payment for (1) services provided by the Government (2) reimbursement of expenditures made by beneficiaries and non-beneficiaries for such purposes as medical care and treatment. Review delinquent patient account records, following up with responsible parties via telephone and correspondence according to organization policy and procedures. Prepares weekly, monthly, quarterly and annual reconciliation and recapitulation of third party billing to assure that collections, billed data and the computerized and manual reports are in balance. Reviews and examines various bill types, of patient care to third party payers and performs third party collection posting to the automated account receivable program.
What you need to qualify
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S) Minimum Qualifications for GS-05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Performing clerical, administrative, financial, billing, records management, or customer service duties. Experience includes maintaining and reviewing records for accuracy, entering and retrieving information from automated systems, assisting customers, patients, or clients, processing routine documents, and following established procedures to complete assignments and resolve routine issues. OR 4 Years of Education above the High School Level. OR A combination of education and experience that when combined fully meet the minimum qualifications for this position. Minimum Qualifications for GS-06: 1 Year of Specialized Experience equivalent to at least the GS-05 Grade Level. Examples include: performing accounts receivable, billing, financial, healthcare administrative, or customer service duties. Reviewing and maintaining account records, processing payments or financial transactions, researching and resolving discrepancies, preparing reports, communicating with customers, patients, or third-party organizations regarding account information, and using automated systems to track, update, and reconcile records. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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