Supervisory HR Specialist
What you'd do
Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a Supervisory Human Resources Specialist you will lead personnel processing and records management operations, provide technical and business oversight, advise agency leaders on HR operations, improve service delivery, and supervise staff supporting Federal customer agencies.
Major duties
Direct and oversee personnel action processing and employee records management operations to ensure compliance with Federal HR laws, regulations, policies, records management requirements, and privacy standards. Provide technical leadership and guidance to staff, establish priorities, monitor workload distribution, evaluate performance, and implement process improvements to enhance service delivery and operational effectiveness. Serve as the principal advisor to leadership, customer agencies, and stakeholders on personnel processing, records management, human resources systems, and related operational issues. Analyze policy changes, operational risks, and program issues; develop corrective actions, standardized procedures, and workflow improvements to strengthen compliance, accuracy, and efficiency. Manage reimbursable business operations, including negotiating service agreements, overseeing contract performance, monitoring budgets, supporting billing activities, and maintaining customer relationships. Collaborate with internal and external stakeholders to improve automated human capital management systems, business processes, and operational workflows supporting personnel processing and records management services. Supervise and develop staff by assigning work, evaluating performance, resolving employee issues, identifying training needs, and ensuring effective use of resources to accomplish organizational objectives.
What you need to qualify
For the GS 13: You must have You must have one year of specialized experience equivalent to at least the GS-12 grade level in the Federal service or equivalent, performing all of the following: Processing and overseeing personnel actions and employee records in compliance with human resources federal laws, regulations, policies, and records management requirements (5 CFR, GPPA, OPF, etc.); AND Analyzing operational issues and implementing process improvements to enhance efficiency, accuracy, compliance, and service delivery; AND Providing technical guidance to managers, employees, cross-functional teams, and stakeholders on personnel processing, records management, federal human capital management systems, and human resources operations; AND Leading staff, teams, or projects while managing customer service activities, service agreements, resources, or other business operations supporting human resources services. Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS13 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
Don't miss the next one.
Get an email the moment a similar federal job opens — postings can close in as little as 5 days.