Facilities Services Supervisor
What you'd do
The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the Facilities Department, Cooper Hewitt, Smithsonian Design Museum (CHSDM). Located on New York City's Museum Mile, in the historic Carnegie Mansion and Garden, Cooper Hewitt is the only museum in the United States devoted exclusively to historic and contemporary design.
Major duties
The Facilities Services Supervisor is responsible for supervising facilities staff; overseeing loading dock and shuttle operations (the museum proper is located in New York City and the storage facility is located in Newark, NJ); and ensuring safety compliance. In this position, you will: Serve as the supervisor for the Facilities Services staff. Duties include the following: developing performance plans, evaluating work, coaching employees, administering leave, resolving staff complaints, recommending promotions or awards, and initiating any disciplinary personnel actions. Plan, direct, monitor and manage the day-to-day oversight of the museum's cleaning and housekeeping operation, organizing, coordinating, and directing custodial work and general maintenance activities of the Facilities staff. Coordinate Facilities support for museum events and programs, both internal and external as required, including furniture movement, setup, and takedown. Serve as the Loading Dock Supervisor, managing all receiving, storing, and shipping activities. Responsibilities include enforcing safety procedures, authorizing vehicle access and coordinating visitor flow, tracking shipments, maintaining inventory logs, and ensuring secure storage of materials. Inspect motor vehicles, ensuring that they are properly serviced and operating on schedule.
What you need to qualify
In order to be rated qualified, an applicant's overall experience and training must indicate possession of the minimum knowledge, skills, and abilities needed to perform the duties of this position. Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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