Medical Records Technician
What you'd do
Join the Indian Health Service and make a meaningful impact in Native communities. In this role, you will support vital healthcare operations that ensure patients receive timely, high-quality care. If you're looking for a rewarding career where your work directly supports patient services and community well-being, we encourage you to apply. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Major duties
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Records Technician Total Compensation | Pay (ihs.gov) Scanning, indexing, and filing of non-electronic medical and administrative information/forms. Maintains daily log of documents scanned, filed, and indexed. Responds to customer requests for information in a positive and efficient manner. Performs qualitative reviews on work performed by self and other scanned documents. Requirements: (Continued) Physical effort is expended through prolonged sitting, standing, walking, stooping, bending, kneeling, lifting, reaching and pushing carts, and climbing stairs and step stools and ladders. This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. This is a competitive vacancy announcement advertised under Delegated Examining Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however, benefits, time served, and all other Federal entitlements would remain the same.
What you need to qualify
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-5: 4 years of education above high school with creditable education related to the position being filled. OR 1 year of specialized experience equivalent to GS-4 grade level: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks below: - Health information management support functions, including reviewing medical records for completeness; preparing, scanning, indexing, and filing medical documentation into electronic health record systems; conducting quality control checks of scanned records; processing requests for release of information in accordance with Privacy requirements; maintaining medical record tracking logs; retrieving and archiving records; and communicating with healthcare providers and staff to ensure accurate and complete patient records. OR Combining Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grades GS-5 and below GS-6: 1 year of specialized experience equivalent to at least GS-5 grade level. Examples of specialized experience for this grade level are identified by specialty below. Managed the review, scanning, indexing, and maintenance of patient medical records within an electronic health record system while ensuring compliance with HIPAA and Privacy Act regulations. Processed and fulfilled medical record requests from patients, providers, attorneys, insurance companies, and government agencies, ensuring proper authorization and documentation for release of information. Conducted quality assurance audits of scanned medical records to verify image accuracy, completeness, and proper patient association, reducing document errors and improving record integrity. Performed quantitative and qualitative analysis of medical records to identify missing documentation, obtain provider corrections, and maintain complete patient health records. You must meet all qualification requirements by the respective cutoff day of rating to be eligible for consideration.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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