Public Safety Dispatcher
What you'd do
This position is located in Gateway Arch National Park, in the Visitor and Resource Protection Division.
Major duties
Performs emergency and non-emergency dispatch and call taking services for public safety incidents and operations in a regional communications center serving multiple National Parks. Monitors and tracks equipment and personnel such as law enforcement, structural fire, wildland fire, vessels, and search and rescue using a Computer Aided Dispatch (CAD) program. Operates a multi-frequency radio console and prioritizes radio traffic and related communications. Utilizes National Crime Information Center (NCIC) and other law enforcement databases and records management systems. Performs records management, general public assistance, assistance to other park offices and partners, and projects as assigned in the support of the Visitor and Resource Protection Division. *At the GS-07 grade level, incumbent may be required to obtain an Emergency Medical Dispatch (EMD) certification. Duties will be developmental in nature when filled below the full performance level. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
What you need to qualify
Requirements Continued... Complete the initial online assessment and USAHire Assessment, if required. Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program. All qualifications must be met by the closing date of this announcement-07/27/2026-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. EXPERIENCE: For the GS-06 level: Applicants must have one year of specialized experience equivalent to at least the GS-05 grade level. Examples of specialized experience are: Providing pre-arrival medical instructions to callers requesting medical assistance; Operating with law enforcement computerized databases such as national law enforcement telecommunications system (NLETS), criminal justice information system (CJIS), national crime information center (NCIC); Preparing records to capture all significant events for later analysis. For the GS-07 level: Applicants must have one year of specialized experience equivalent to at least the GS-06 grade level. Examples of specialized experience are: Providing communication and logistical support to responders; Prioritizing and/or responding to all CFS calls for services; Utilizing emergency systems to coordinate response; Providing training on law enforcement and/or public safety dispatching systems. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. ICTAP/CTAP Clearance- Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001).
Before you apply
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