Data Analyst
What you'd do
This position is located in the Division of Consumer Response and Operations (DCRO) in the Bureau of Consumer Protection (BCP) at the Federal Trade Commission (FTC) in Washington, D.C. The Bureau of Consumer Protection investigates and litigates civil actions to enforce federal consumer protection laws. For more information visit https://www.ftc.gov/about-ftc.
Major duties
If selected for the position of Data Analyst, you will provide analysis and intelligence concerning consumer reports, information obtained during law enforcement investigations and actions, and other data maintained by the FTC. As part of your responsibilities, you will support the Consumer Sentinel Network (CSN) and other law enforcement efforts and agency priorities. Consumer Sentinel is a secure online tool available to law enforcement authorities throughout the United States and abroad. It includes a searchable data bank of consumer reports about fraud, scams, and bad business practices received by the FTC and external data contributors. In this position, you will support multiple FTC/BCP program areas, including anti-fraud, identity theft, Do Not Call, and Take it Down Act enforcement, as well as the consumer redress program. You will perform the following duties: - Support senior data analysts, management, and other staff in developing methods to extract and analyze data from CSN or from data obtained during the course of investigations and transmit this information to the appropriate internal and external users. - Leverage analytics and visualization tools (Tableau) to present information in a way that drives fact-based decision-making. - Assist in the extraction, cleaning, processing of medium size datasets. - Analyze, clean, and process sensitive consumer data collected in various mediums, converting the data into a uniform standardized format for use in redress activities. - Assist in querying and mining small and medium datasets, to discover patterns, using traditional or advanced techniques such as large language models. - Use MS Excel, Python and other programming languages to analyze small to medium datasets of structured and unstructured data. - Energetically work with teams to create data products for a wide range of stakeholders.
What you need to qualify
To qualify for a Data Analyst position at the GS-09 level, you must meet the following requirements: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-07 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: analyzing data with use of excel, tableau or other software with small to medium datasets. OR You can qualify based on education for the GS-09, if you have completed:- a Master's or equivalent graduate degree; or have two full years of progressively higher level graduate education leading to such a degree or an LL.B. or J.D., if related. OR A combination of graduate level education and specialized experience that equals 100% of the requirements for the GS-09 level as outlined above. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Before you apply
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