Data Analyst
What you'd do
This position is located in the Division of Consumer Response and Operations (DCRO) in the Bureau of Consumer Protection (BCP) at the Federal Trade Commission (FTC) in Washington, D.C. The Bureau of Consumer Protection investigates and litigates civil actions to enforce federal consumer protection laws. For more information visit https://www.ftc.gov/about-ftc.
Major duties
If selected for the position of Data Analyst, you will provide analysis and intelligence concerning consumer reports, information obtained during law enforcement investigations and actions, and other data maintained by the FTC. As part of your responsibilities, you will support the Consumer Sentinel Network (CSN) and other law enforcement efforts and agency priorities. Consumer Sentinel is a secure online tool available to law enforcement authorities throughout the United States and abroad. It includes a searchable data bank of consumer reports about fraud, scams, and bad business practices received by the FTC and external data contributors. In this position, you will support multiple FTC/BCP program areas, including anti-fraud, identity theft, Do Not Call, and Take it Down Act enforcement, as well as the consumer redress program. You will perform the following duties: - Under supervision of DCRO management, develop methods to extract and analyze data from CSN or from data obtained during the course of investigations and to transmit this information to the appropriate internal and external users, including FTC management and staff at all levels. - Leverage analytics and visualization tools (Tableau) to present information in a way that drives fact-based decision-making. - Automate and optimize data extraction, cleaning, processing, and analysis functions. - Analyze, clean, and process sensitive consumer data collected in various mediums, converting the data into a uniform standardized format for use in redress activities. - Produce descriptive statistics to support law enforcement efforts. - Query and mine datasets, including text data, to discover patterns, using traditional or advanced techniques such as large language models. - As needed, use various relational databases, SQL Server, MYSQL, etc. to query databases. - Use MS Excel, Python (including Pandas, Numpy), R, and other programming languages to analyze datasets of structured or unstructured data. - Energetically collaborate with other data analysts and teams to create data products for a wide range of stakeholders, including drafting declarations and other written materials that clearly and accurately describe data findings and analytical conclusions to prove allegations in court.
What you need to qualify
To qualify for a Data Analyst position at the GS-11 level, you must meet the following requirements: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-09 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: using databases, analyzing data with statistical software, and presenting data to internal audiences. OR You can qualify based on education for the GS-11, if you have completed:-Ph.D. or equivalent doctoral degree, in a field that is directly related to the duties of the position, or-3 full years of progressively, higher level, directly related graduate education leading to such a degree. OR A combination of graduate level education and specialized experience that equals 100% of the requirements for the GS-11 level as outlined above. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
Don't miss the next one.
Get an email the moment a similar federal job opens — postings can close in as little as 5 days.