Staff Assistant
What you'd do
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Staff Assistant, you will oversee the management and administrative operations of the office by performing a full range of administrative research and analytical duties..
Major duties
Organizational Location: This position is located in the Department of Homeland Security, U.S. Citizenship and Immigration Services, within Service Center Operations Directorate and are assigned based on the need of the agency. The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Supports the service center Director, Deputy Director and Chief of Staff on all administrative matters associated with programs and operations owned or managed by the Director, Deputy Director and Chief of Staff. Develops and advises on local administrative requirements or inquiries for the office, and actively participates in developing and implementing local administrative policies, guidelines and processes. Manages all calendaring of events, preparation of materials including agendas, correspondence and memorandums, facilitates the center’s visiting officials and arranges all associated logistics. Arranges for the preparation of briefing materials, talking points, LER materials and executive summaries. Works closely with staff to track projects and to ensure implementation dates are met. Ensures that correspondence is consistent with policies and position on complex matters. Facilitates timely and complete responses to inquiries from high level sources or significant interest groups.
What you need to qualify
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 07/24/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 07/24/2026. GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, equivalent to at least the GS-09 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Maintaining the calendar for management to include scheduling meetings, travel, conferences and interviews; Reviewing or developing materials for management to ensure the content is clear and concise; Evaluating established procedures within an office to determine if existing procedures are effective and efficient; OR You may substitute a doctoral degree (PhD or equivalent degree) or three full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. if related for experience at the GS-11 grade level or such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours. GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, equivalent to at least the GS-11 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Managing projects, tasks, and action items, keeping managers informed of critical developments; Establishing criteria to measure or predict the effectiveness of a program or organizational goals; Providing comprehensive reports identifying administrative or operational issues and presenting the data to management; Applying and adapting analytical and evaluative methods and techniques to issues or studies concerning the efficiency of program operations. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 07/24/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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