Independent job-search site. Not affiliated with the U.S. government. Applications happen on the official USAJOBS.gov. Learn more
Home/Jobs/Supervisory Program Analyst/Training Operations Manager
Announcement #876283700

Supervisory Program Analyst/Training Operations Manager

Veterans Benefits Administration · Washington, District of Columbia
Federal transitionInternalTelework eligible

What you'd do

The incumbent serves as primary advisor to the Training Assistant Director, Compensation Service (CS) on all programs and major missions falling under the purview of the Training Operations Manager Staffs, such as the Warrior Training Advancement Class (WARTAC) and Competency Based Training (CBT).

Major duties

Specific duties include: Serves as primary advisor to the Training Assistant Director, Compensation Service (CS) on all programs and major missions falling under the purview of the Training Operations Manager staffs-such as the Warrior Training Advancement Class (WARTAC) and Competency Based Training (CBT). Exercises authority over a staff of employees responsible for the design, development and delivery of training on a national level. Prioritizes and delegates workload responsibilities and assignments based on directional/mission requirements and allocated resources, and employee skill level. The incumbent is delegated managerial authority to plan for long range staffing needs, determine operational goals and objectives that warrant additional emphasis and assure the implementation/delivery of training needs. Responsible for employee performance management; conducts interviews, makes recommendations to executive leadership on promotions, awards, reassignments etc. Hears and resolves issues/concerns from subordinates; administers disciplinary actions and refers serious concerns to the Assistant Director over the staff. Evaluates the needs of the team, takes appropriate actions to ensure cohesion. Serves as a coach/mentor to employees; recognizes strengths and weaknesses, ensures recommended training is delivered to staff; and encourages/approves staff to seek professional developmental opportunities. Represents the Compensation Service Training Assistant Director, Deputy Executive Director, and sometimes Executive Director in meetings with VBA Executive leadership; conducts briefings based on studies/program data and makes recommendations. Negotiates on behalf of the CS Training Assistant Director and has the authority to make commitments on their behalf. Recommends and oversees the implementation of innovative programs and new approaches that improve the effectiveness of programs. Considers objectives, program needs and associated costs; VA priorities, and the availability of subject matter experts in formulating recommendations. Provides status reports on the progress of the training-related initiatives and establishes goals and tracks the progress of those efforts toward meeting established milestones. Ensures that the organizations strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work product and services. Responsible for overarching identification of program improvements; utilizes data from any VA source. Also ensures training needs are identified from VBA leadership, Regional Office (RO) leadership and non-leadership RO employees are addressed on CBTS and WARTAC. Directly manages and is accountable for all aspects of the planning, coordination, and execution of CBTS and WARTAC national training initiatives. This includes setting up training sites, surveys, selecting and coordinating instructors, assignment of students, in conjunction with other VBA staff elements. Works in concert with VBA senior leadership in Office of Field Operations, Regional Offices, and the Office of Human Capital Services, as well as the Department of Defense in identifying needs and assigning employees to attend training sessions. Conducts site visits to military installations to meet with leadership, build relationships, observe, and assess training operations, performance, and quality. The incumbent has extensive knowledge of a wide range of qualitative, quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems. Work Schedule: Full time, Monday through Friday, 8:00am - 4:30pm Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst/Training Operations Manager; PD41521-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

What you need to qualify

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/20/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-15 position you must have served 52 weeks at the GS-14 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-15 Grade Level: Specialized Experience: is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position(s), and that is typically IN OR RELATED TO the work of the position to be filled. The applicant must document knowledge of a complex field of laws, regulations and Federal legislation pertaining to the full range of Veterans benefits and a comprehensive and thorough knowledge of state, federal and local benefit programs. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is sedentary, the employee sits comfortably to do the work. There may be some walking; standing; bending; carrying of light items, such as papers, books, small parts; or boxes. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Before you apply

Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.

Don't miss the next one.

Get an email the moment a similar federal job opens — postings can close in as little as 5 days.

Free forever. One click to unsubscribe.