Supervisory Management & Program Analyst (AMO)
What you'd do
This position is in Veterans Benefits Administration, in Education Service (EDU). EDU has department-wide responsibility administering VA's education programs that provide education and training benefits to eligible Active Duty, National Guard, and Reserve Servicemembers, Veterans, and dependents. EDU assists to cover the cost of furthering education and skills through benefits for tuition, housing, training, and other expenses related to education.
Major duties
Specific duties include: The incumbent leads and manages assigned portfolio programs in the Approval Management and Oversight section within Program Oversight and Integrity Division. This includes strategically planning, applying operational and tactical procedures to ensure proper oversight of approved education and training programs. The incumbent resolves sensitive and or complex situations independently as appropriate. The incumbent regularly informs supervisor of accomplishments, progress, mission needs, resourcing, and all unresolved or controversial issues. The incumbent provides advice and recommendations to leadership for programs assigned within EDU mission in written or verbal format. The incumbent coordinates program goals and initiatives, internally, and with other federal, foreign, state agencies, private sector and non-profit organizations to build strong and effective collaborative efforts and partnerships. The incumbent serves as a liaison for the division for facilitating meetings, conferences and events, and internal and external communications. The incumbent participates in the sharing of information to meet mission. The incumbent supports channels of communication that support safeguarding the integrity of the GI Bill to include but not limited to national compliance of statute, regulations, policy, procedures, and investigations. The incumbent manages federal contractual relationships applicable to assigned portfolio. The incumbent takes appropriate action such as review, investigate, refer, develop, analyze, and coordinate stakeholder complex and sensitive correspondence to various forms of inquires relevant to assigned portfolio while observing deadlines and keeping supervisors informed of progress until matters are resolved. The incumbent develops and submits reports relating to the field offices of assigned jurisdiction. The incumbent researches, analyzes and evaluates policies and regulations to resolve stakeholder conflicts, challenges, and complaints, and to devise creative, effective, and useful solutions to emerging issues. The incumbent leads the analysis of education and training institutional data to track patterns, trends, and provide feedback, reports, written input for briefings, data-calls, and meetings to ensure enforcement of the statute, regulations, and standards. The incumbent promotes activities aimed at improving program effectiveness and efficiency. Implement new programs, sunset ineffective programs, and monitor and report program performance of present. The incumbent uses the full range of automated technology tools available in the organization, including those available from the MS Office Suite and similar information technology tools. The incumbent applies technical and administrative advice and leverage technology to identify and implement automation that aligns processes between stakeholders. The incumbent protects printed and electronic files containing sensitive data in accordance with the provision of the Privacy Act of 1974 and other applicable laws, federal regulations, VA statutes and policy, and VBA policy. The incumbent protects the draft from unauthorized release or from loss, alteration, or unauthorized deletion. The incumbent follows applicable regulations and instructions regarding access to computerized files, release of access codes, etc., as set out in the computer access agreement that the employee signs. Promotion Potential: None Work Schedule: Full time, Monday through Friday Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Management & Program Analyst (AMO); 421650 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required This position is not in the bargaining unit.
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/21/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-14 position you must have served 52 weeks at the GS-13 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: Experience conducting or overseeing compliance, enforcement, investigative, or program approval activities at the supervisory or analyst level within federal or state education benefit programs (such as the GI Bill or other VA education programs), including interpreting and applying applicable statutes, regulations, and policies to ensure program integrity, conduct oversight and compliance reviews, and carry out enforcement or investigative actions. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary, although some slight physical effort may require. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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