Housekeeping Manager
What you'd do
This position is Non-appropriated Fund (NAF) and will be assigned to the JBSA Lackland Lodging. This is a regular part-time category position with guaranteed 20 hours per week, may work up to 40 hrs./week. Employees appointed to a regular category position are eligible for benefits.
Major duties
This position is for Lodging operations with 800 or more rooms. The primary purpose of this position is to plan, organize, conduct, and manage a large, complex, and expanded lodging housekeeping program. Indirectly supervises a work force of employees primarily classified as Custodial Workers, NA-3566-1, through subordinate supervisors. Formulates,implements, coordinates and controls a comprehensive lodging housekeeping program. Determines long-range, intermediate, and short-range program goals and policies independently or jointly with higher management. Develops and implements organizational structures and operating plans and procedures to achieve program goals, monitors effectiveness and efficiency of operations within the established framework, and makes adjustments as necessary. Accountable for the quantity and quality of work performed by assigned employees to include: hires, promotes, motivates, disciplines, and separates employees. Assigns, directs, and reviews the work of subordinates, and evaluates their work performance; approving or disapproving sick leave, annual leave, or other absences from work; planning, scheduling, and coordinating work operations, solving problems related to the work supervised; determining equipment and supplies needed; and explaining and gaining the support of subordinates for management policy and goals; and for dealing effectively with employee and representatives of personnel on employee suggestions, complaints, grievances, and other matters. Establishes personnel management policies for the housekeeping operation in line with the personnel policies of the AF and local lodging operations. Delegates authority to subordinate supervisors and holds them responsible for the performance of the irrespective organizational units. Responsible for maintaining documentation to prepare as needed budget information on information such as, housekeeping personnel expenses, cleaning supplies, and resale sundry stock. Develops and maintains standards for cleanliness and sanitation. Standards encompass such areas as frequency of cleaning; methods, procedures, and safety precautions to be followed; selection, measurement and proper use of housekeeping and cleaning supplies; and use and maintenance of housekeeping equipment. Monitors performance based recognition and internal special lodging awards programs for the housekeeping staff. As required, may clean and restock lodging facilities and related areas. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13011923
What you need to qualify
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/23/2026 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have technical expertise in lodging housekeeping operation and program management. Knowledge, Skills and Abilities (KSA's): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of management methods and techniques; ability to delegate work. 2. Ability to develop procedures which mesh the specific goals of the housekeeping program with the broad overall goals of the lodging operation. 3. Ability to work with other managers to coordinate respective programs. 4. Ability to analyze problems and make decisions considering a wide range of factors and requirements, e.g., standards budgetary restrictions, public and labor relations, EEO, etc. 5. Ability to communicate effectively, justifying program goals and plans, and motivating employees. 6. Knowledge of applicable rules and regulations in areas such as budget, personnel, and labor relations, and ability to develop operating procedures implementing these requirements. 7. Knowledge of housekeeping methods and techniques 8. Knowledge of various floor,wall, and ceiling covering materials, and developments concerning new cleaning agents, techniques, and equipment. **NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s). **Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.
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