Prosthetic Clerk
What you'd do
The incumbent is a member of Prosthetics and Sensory Aids Service (PSAS) located at the James A. Lovell FHCC, North Chicago, IL. The incumbent is the first employee within the PSAS that the public encounters and must have a thorough knowledge of all of the regulations regarding eligibility/entitlement for home medical equipment and prosthetic devices, as well as programs such as Automobile Adaptive Equipment, Home Oxygen, Clothing Allowance, and Home Improvement and Structural Alteration.
Major duties
Duties and responsibilities include, but are not limited to the following: Schedule appointments in the Electronic Health Record. Locate prosthetic item prescriptions. Determine Veteran eligibility and entitlement for prosthetic items. Determine when patient education is required and refer as appropriate. Post notes to prosthetic orders with status updates/ close orders as appropriate. Assist visitors/ callers with forms/ documents/ miscellaneous inquires for prosthetic items, referring to appropriate staff member as necessary. Process incoming mail, timekeeping, and other administrative duties as necessary. Work Schedule: Monday-Friday, 0730-1600 Virtual: This is not a virtual position. Position Description/PD#: Prosthetic Clerk/PD20192O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/27/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: administrative support, scheduling appointments, timekeeping, customer service, technical competence, computer skills and software knowledge, and knowledge of prosthetic devices. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level in any field which high school graduation or the equivalent is the normal prerequisite. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education in excess of the first 60 semester hours (beyond ???????the second year) and specialized experience as described above, which meet the total experience requirements for this grade level. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
Don't miss the next one.
Get an email the moment a similar federal job opens — postings can close in as little as 5 days.