Administrative Support Assistant
What you'd do
This position is in the Department of Veterans Affairs, Veterans Health Administration, Veterans Healthcare System of the Ozarks, Environmental Management Service (EMS) Fayetteville, Arkansas. The primary purpose is to provide support for administrative activities internal and external to the service. Assists in the activities between the EMS Supervisors, Laundry Supervisors, local contractors, Supply Chain Management, Fiscal, and various other managers, as well as upper management.
Major duties
Duties include but are not limited to: Composes correspondence, reports, memoranda, agendas and meeting minutes, schedules, and program materials. Utilizes knowledge of computer and database applications to update and maintain data and program information. Performs all necessary administrative support functions to include receiving and screening calls and visitors to the office, receiving and reviewing all incoming correspondence and preparing replies to general inquiries and routine actions. Determines routine actions or issues requiring supervisors' attention and refers the items to the appropriate staff members based on the subject matter experience required. Maintains all office files to ensure compliance with applicable regulatory guidance. Receives and distributes all office mail to include special handling, such as certified, registered, or express mail. Assists Administrative Officer with technical and administrative work related to recruitment packages and the Resource Management Committee. Serves as secondary control point clerk for the fund control points (FCPs) of the service and complies with all acquisition regulations, as well as all federal VA and local policies and procedures to support the organizations mission and needs. Arranges travel and itineraries for the unit. Identifies program problems and answers questions based on technical knowledge and makes recommendations which are consistent with the objectives and requirements of the travel program. Serves as an additional Contracting Officer Representative (COR) Level 1 and will secondarily be responsible for the management $30 million worth of service contracts within the EMS Department. Serves as the Administrative Talent Management System (TMS) Education Coordinator for the service. Possesses strong oral and written communication skills, the ability to relate positively to management and employees at all levels. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday through Friday, 7:30 am - 4:00 pm (subject to change based on the needs of the agency) Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Administrative Support Assistant/PD032960 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/27/2026. You may qualify based on your experience as described below: Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify for the GS-6 based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of different computer systems, organized, able to multi task, maintain office, answer phones, run and update reports, maintain and update timekeeping system. This experience must be supported by your resume to be creditable. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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