HUMAN RESOURCES ASSISTANT (EMPLOYEE BENEFITS/OA)
What you'd do
You will serve as a HUMAN RESOURCES ASSISTANT (EMPLOYEE BENEFITS/OA) in the Civilian Benefits Center of OFFICE OF CIVILIAN HUMAN RESOURCES OPERATIONS. Before applying, you're encouraged to learn more about federal human resources careers by visiting the HR Career Compass at: www.OPM.gov/HRCareerCompass
Major duties
You will perform clerical work in support of the Federal civilian employee benefits programs. You will process documents and assign actions. You will prepare reports, maintain personnel and organizational records. You will distribute incoming/outgoing mail based on workload logs. You will retrieve files and documents, and maintain suspense records in accordance with office filing procedures.
What you need to qualify
GS-05: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: providing clerical or administrative support through the application of HR regulations and procedures to include providing customer service and maintaining records utilizing an automated system in support of a benefits program. GS-04: Your resume must demonstrate at least one year of general experience at or equivalent to the grade level or pay band in the Federal service or equivalent experience in the private or public sector that demonstrates progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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