HUMAN RESOURCES ASSISTANT (EMPLOYEE BENEFITS/OA)
What you'd do
You will serve as a HUMAN RESOURCES ASSISTANT (EMPLOYEE BENEFITS/OA) in the Civilian Benefits Center of OFFICE OF CIVILIAN HUMAN RESOURCES OPERATIONS. Before applying, you're encouraged to learn more about federal human resources careers by visiting the HR Career Compass at : www.OPM.gov/HRCareerCompass.
Major duties
You will review employee's service to determine employee's correct retirement and benefit coverage. You will provide technical support of the Federal Employees Retirement System/Civil Service Retirement System, Federal Employees' Health Benefits, Federal Employees' Group Life Insurance, and the Thrift Savings Plan. You will research and apply laws, regulations and policies relating to personnel programs. You will retrieve data from various information sources, both manual and electronic, for use in identifying and resolving issues, answering questions, responding to correspondence, making decisions or preparing reports.
What you need to qualify
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: providing customer service and maintaining personnel records related to benefits programs using an automated system to support employee benefits operations.. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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