Financial Management Specialist
What you'd do
This position is located within the Department of Veteran Affairs Financial Services Center (FSC) Corporate Travel & Charge Card Service's (CTCCS) Charge Card Services Division. The incumbent serves as a Travel Card Coordinator in the Travel Card Operations Section (TCOS), responsible for being proficient with VA's E-Gov Travel Service (ETS) and travel regulations, policies, and procedures in order to provide timely, accurate, and useful customer service across VA's travel community.
Major duties
The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management. If management requests additional certificates, applicants will continue to be reviewed in groups of 50 in the order they applied. Note: Submitting multiple applications will change the order in which your application is reviewed. Major Duties: Prepares and maintains reports and spreadsheets for internal use, customer distribution, and accounting and statistical purposes. Performs travel card management responsibilities such as generating, analyzing, and disseminating travel card reports. Proposes recommendations based on travel card behaviors and usage and refers suspected misuse of the travel card to identified points of contact for investigation and appropriate action. Apply problem solving techniques and processes to include clarifying and validating problems, breaking down problems, setting targets, determining root cause, developing countermeasures, implementing countermeasures, monitoring results and process, and standardizing successful processes. Responds to system-related inquiries received through email, phone, or customer service applications that may include unusual circumstances, variations in approach, and incomplete or conflicting data. Uses proper English grammar, spelling, and punctuation, and applies business writing etiquette and techniques. Writes in an active voice and in a clear, concise, and logical manner, conveying tactual information of a technical nature with minimal corrections. Written communication will be submitted accurately and timely. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm Compressed/Flexible: Available with supervisory approval. Telework: Ad hoc telework (situational telework) available as determined by the agency policy. Virtual: This is not a virtual position. Position Description/PD#: PD15124A and PD15123A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not required Physical Demands: Typically, the employee may sit comfortably to do the work. There may be some walking, standing, bending, carrying of small items such as papers, books, small parts etc. No special physical demands are required to perform the work. This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-09. At the GS-07 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-09. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. Promotion is not guaranteed and no promise of promotion is implied.
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/30/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience and/or education / experience/combination as described below: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Specialized Experience for GS-7: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Providing customer support related to financial management, accounting, travel, or similar program operations; Researching and resolving routine financial, travel, or accounting issues by applying established policies, procedures, or regulations; Processing, reviewing, or maintaining financial, accounting, or travel-related transactions or records to ensure accuracy and completeness; and Preparing reports, responding to customer inquiries, or performing administrative support using automated financial or travel systems. . OR, Education for GS-7: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 1 full year of graduate level education or a Bachelor's degree with superior academic achievement; OR, Combination for GS-7: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a full 4-year course of study leading to a bachelor's degree. Specialized Experience for GS-9: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Analyzing financial, accounting, or travel-related data to identify issues and recommend solutions; Interpreting and applying financial, accounting, travel, or agency policies and procedures to resolve customer or program issues; Reviewing, validating, or auditing financial or travel transactions to ensure compliance and accuracy while resolving discrepancies; and Providing technical assistance or guidance to customers or employees regarding financial management, accounting, or travel systems and processes. ; OR Education for GS-9: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related; OR Combination for GS-9: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education. You will be rated on the following Competencies for this position: Customer Service Technical Competence Compliance Financial Systems Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list series and grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary in nature. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: Experience independently analyzing complex financial management, travel, or accounting issues and developing recommendations that improve program operations, ensure regulatory compliance, or resolve systemic problems. Experience interpreting and applying Federal Travel Regulations (FTR), financial policies, or agency procedures to resolve complex customer, financial, or travel-related issues requiring independent judgment. Experience analyzing financial or operational data to identify trends, recommend process improvements, and implement solutions that improve efficiency, accuracy, or customer service. Experience providing technical guidance, training, or consultation to employees, customers, or stakeholders on financial management, travel systems, accounting processes, or related program operations. Experience utilizing financial management or travel systems to research, troubleshoot, audit, validate, and resolve complex transactions or system issues involving multiple stakeholders or organizational components. Experience coordinating or leading projects, process improvements, or operational initiatives involving financial management, travel administration, or accounting functions that required collaboration across multiple offices or organizations. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Before you apply
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