Management Analyst
What you'd do
This position is located in the Office of the Director, Continental District Office. The incumbent serves as a Management Analyst and member of the professional staff for the Director of the Continental District Office. The incumbent is responsible for conducting evaluative studies and serving as a consultant to the District Director on pertinent issues associated with the effectiveness and efficiency of the VBA field office operations.
Major duties
Specific duties include: Responsible for coordination of program initiatives, projects and policy changes to all business lines and staff offices, aligned under the Continental District Office, on matters relating to the administration of a comprehensive array of Veteran's benefits and administrative services; Reviews and evaluates planned management goals and objectives of Veterans Benefits Administration (VBA) Regional Offices; Provides consultation in the development of achievable performance measures that also assure the quality and consistency of a benefit delivery system; Conducts comprehensive studies concerned with the identification of VBA operational elements; Participates in the monitoring, tracking and evaluation of operational workload indicators and workload systems for the Regional Offices; Prepares reports for the District Director concerning Regional Offices workload and performance; Provides major input in the development or revision of Field and District Office policies, standard operating procedures, or other administrative directives related to field office operational effectiveness; Serves as a liaison with VBA program officials to facilitate the development of strategic plans and project management; and Provides sound advice and guidance to station management in achieving Regional Office objectives. Work Schedule: Full Time, Monday - Friday, 7:30 a.m. - 4:00 p.m. Compressed/Flexible: May be available as determined by the hiring office. Telework: Yes - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Management Analyst; PD41301A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required.
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/27/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-13 position you must have served 52 weeks at the GS-12 level. If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-13 (or higher) and the promotion potential of your current position must be at least GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-13 Grade Level: To qualify at the GS-13 grade, you must have one year of specialized experience equivalent to the GS-12 level or higher. Specialized Experience: Comprehensive experience with both quantitative and qualitative techniques in order to analyze, evaluate, and measure the effectiveness and efficiency of organizational operations. Must also demonstrate comprehensive and authoritative communication skills to present and articulate findings to upper-level management; and experience with or understanding of continuous process improvement strategies within the VA. This experience may have been gained across all VA business lines. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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