Correspondence Analyst
What you'd do
This position is located in the Department of Health and Human Services, Health Resources and Services Administration, headquartered in Rockville, Maryland. This announcement will close at 11:59 PM, on the day that 50 applications have been received or the closing date of the announcement, whichever comes first
Major duties
WHAT YOU'LL BE DOING DAY TO DAY As a Correspondence Analyst, you will use your knowledge of and experience to optimize business results and customer experience by: Providing technical assistance to staff in preparing correspondence documents, performing research analysis, and writing or editing a wide variety of written material. Designing, implementing, and maintaining a structured mechanism to monitor all action correspondence to ensure timely completion. Independently studying and evaluating management and program elements by conducting research, surveys, and preparing reports in such areas as administrative procedures and work assignments.
What you need to qualify
WHAT WE ARE LOOKING FOR Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-12 grade level in the Federal service performing ALL of the following: Advising program offices on the preparation of high-visibility correspondence documents (e.g., reports to Congress and federal advisory committee documentation), to ensure they comply with departmental policy and Administration priorities. Reviewing and analyzing program submissions, editing as necessary for accuracy and consistency while adhering to agency standards. Providing authoritative guidance to program offices to resolve issues and improve the quality of HRSA's correspondence. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website
Before you apply
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