SUPV IT SPECIALIST (SYSADMIN/CUSTSPT)
What you'd do
THIS IS AN INDIANA NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION This position is part of the IN 181st Intelligence Wing, Indiana National Guard under Position Description Number D1648P01 . If you would like the complete list of duties, please contact the POC of this announcement.
Major duties
Plans, organizes, and directs the activities of the assigned technicians, ensuring that the advice and assistance provided complies with legal and regulatory requirements and meets customer needs. Exercises supervisory personnel management responsibilities. Coordinates with a variety of information technology counterparts and higher-level officials in the local unit as well as the gaining command and other Federal and DoD intelligence organizations. Performs the same nonsupervisory work as that being supervised. Performs other duties as assigned.
What you need to qualify
MILITARY GRADES: E8 through E9 BASIC REQUIREMENT: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND SPECIALIZED EXPERIENCE: Experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Experience serving as a technical expert and focal point for installation and configuration of hardware and software on personal computers. Experience developing, modifying, and testing overall system back up and recovery strategies for assigned systems. Experience serving as a systems administrator responsible for planning, coordinating, and modifying, implementing, and troubleshooting in order to meet customer needs. Experience developing guidelines, standard operating procedures, bulletins and flyers regarding the operation/use of assigned C4 systems, services, and activities. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel. 1-year specialized experience equivalent to at least the next lower grade. PLEASE READ THIS CAREFULLY AS THE FOLLOWING HAS CHANGED Indiana National Guard (INNG) Federal Technicians will wait 36 months after being selected for a new position before applying for another position within the INNG. If you meet the requirements listed below, you will need to submit a signed Exception to Policy (ETP) memorandum with your application to be considered for the position. If you have questions about applicability, send an email explaining your situation to the HRO Staffing inbox listed below. If you are a Tenure 0 Temporary employee (your position has a not-to-exceed date), you do not need an ETP memo. If you became a new employee through a USAJobs announcement within the last 36 months, you will need an ETP memo. If you received a promotion, reassignment, or grade reduction through a USAJobs announcement within the last 36 months, you will need an ETP memo. If you require an ETP memorandum, you can download the template here: https://armyeitaas.sharepoint-mil.us/sites/NGIN-J1HR/SitePages/Technician-Staffing.aspx The memorandum will be written by you, the employee, and signed by your supervisory chain up to the Director level. Directors and Supervisors will submit the signed memorandum for final review to the HRO Staffing inbox: [email protected] The Human Resources Officer (HRO) is the final approval for all ETP waivers. If approved, the memorandum will be returned to you and then submitted with your application.
Before you apply
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