Support Services Specialist
What you'd do
The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the National Museum of African American History and Culture (NMAAHC). The National Museum of African American History and Culture is a national museum for the study and exhibition of African American history and culture.
Major duties
The Support Services Specialist is responsible for the logistical and administrative support of the Public Programs. In this position, you will: Perform a variety of duties related to the administration and implementation of the Education Department's Public Programs series. Provide support for program coordination activities, including assisting with scheduling meetings, taking notes, and organizing and distributing information. Update support requirements such as personnel, equipment and facilities for program operation under guidance. Conduct basic content and logistical research related to program activities and assist in preparing drafts, copy editing, and assembling program materials required for each program. Collect and input information into databases and tracking systems. Provide support in the preparation of materials and presentations used to communicate program activities to staff and stakeholders. Respond to routine public inquiries regarding program information and refer more complex inquiries to appropriate staff. Assist in maintaining communication within the unit by organizing and distributing information. Prepare and review outgoing correspondence for accuracy, format and adherence to established guidelines. Provide support and assistance for procurement and budget related activities for the program. Assist in researching available resources and obtaining pricing information for supplies and services.
What you need to qualify
Basic Qualification: Experience that equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. In addition to the basic qualification requirement above: Experience: You qualify for this position if you possess one year of specialized experience equivalent to at least the GS-7 level in the Federal service or comparable pay band system. For this position, specialized experience is defined as demonstrated experience handling the logistical arrangements including scheduling and use of program spaces, supplies, materials and technology for program setup; preparation of correspondence and communication with internal and external stakeholders; and performing other administrative tasks for an office/unit. Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. In an effort to streamline our hiring process, SI employees whose current position of record is in the same job series (0342) and who are in a (Federal competitive or excepted service appointment) as this advertised position, are not required to submit a transcript with your application package. However, if selected, you will be required to provide a copy of your transcript before your start date in the position. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying).
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
Don't miss the next one.
Get an email the moment a similar federal job opens — postings can close in as little as 5 days.