Supervisory Passport Specialist
What you'd do
This position is located in the PASSPORT AGENCY/Stamford, Connecticut. The official title is Supervisory Passport Specialist. The incumbent is responsible for directing from two to four adjudication supervisors of the adjudication section of a Passport Agency/Center. TO LEARN MORE ABOUT CONCULAR AFFAIRS VISIT: Https://www.state.gov/about-us-bureau-of-counsular affairs/
Major duties
Serves as an authority on resolution of highly complex citizenship cases and unique adjudication problems referred by subordinate supervisors. Makes recommendations to the Agency/Center Director and Assistant Director regarding the resolution of management problems and implements approved management and procedural changes. Prepares a variety of recurring and special reports as needed by the Agency /Center Director and by Headquarters in managing the Directorate of Passport Services. Plans work to be accomplished by subordinate staff , sets and adjusts short-term priorities, and prepares schedules for completion of work; assigns work to subordinate staff based on priorities. Reviews adjudicative decisions by subordinates in disputed cases, using tact and discretion in developing solutions that balance the needs of passport applicants with those of the Department.
What you need to qualify
Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through."
Before you apply
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