Quality Management Specialist
What you'd do
This position is located within the Patent Issuance and Systems Division (PSID) of the Office of Data Management (ODM) in the U.S. Patent and Trademark Office (USPTO). The incumbent will serve as a Quality Management Specialist who will be responsible for analyzing programs and operations to validate productivity and efficiency, provide support, and make recommendations that will improve the effectiveness of business operations within the Office of Data Management.
Major duties
The physical worksite for this position is located in Alexandria, Virginia. This position is eligible under the Situational Telework Program per agency and business unit discretion/policy. Key responsibilities include: Conducting quality reviews, content analyses, and evaluations of work that involve processing patent applications for Publications and Grant issuance. Identifying problem areas and/or trends within the publication and issuance cycle. Recommending corrective actions to enhance the quality studies and recommends processing improvements.
What you need to qualify
You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at General Schedule Qualification Standards Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to GS-7 in the Federal service: To qualify, you must have one year of specialized experience equivalent to the GS-7 level that includes experience with at least two of the following: Reviewing and analyzing internal processes and procedures. Preparing reports containing a statement of the issue or problem, background, observations, options for change, and recommendations for action. Researching/interpreting regulations and guidelines. OR Master's or equivalent graduate degree OR 2 full years of progressively higher-level graduate education leading to such a degree. OR LL.B. or JD., if related to specialized experience equivalent to the GS-07 grade level in the federal service; OR A combination of graduate education AND experience equivalent to the next lower grade level (GS-07) that meets 100% of the equivalent requirements for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Before you apply
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