Loan Specialist (Realty)
What you'd do
The Loan Specialist (LS) will work as a member of the Loan Administration Value Stream of the Regional Loan Center (RLC). The incumbent will monitor performance of loan servicers/holders that service VA-guaranteed loans in accordance with Title 38, USC to protect the interests of the U.S. Government of the Department of Veterans Affairs (VA) Home Loan Program.
Major duties
The incumbent is responsible for monitoring loan servicers/holders that service loans guaranteed by the Department of Veterans Affairs (VA) pursuant to Title 38, United States Code and to protect the interests of the U.S. Government. The position's responsibilities include but are not limited to the following: Possesses superior knowledge of the principles, practices, concepts and theories of law (Federal and State), regulations, and policies as they relate to the servicing and liquidation of VA guaranteed loans. Reviews and evaluates the borrower's ability (or lack thereof) to reinstate a delinquent loan as well as the borrower's potential to repay the loan. Conducts audits of loan servicers' adherence to VA regulations and guidelines as they relate to the following work processes: Servicer completed workout and loss mitigation options and Servicer completed loan modifications Reviews servicer completed "Net Value" determinations to ensure compliance with VA established calculation requirements and credit to Veterans' accounts. Reviews claims under guaranty (initial, appealed, and supplemental) and the transfer of custody and recommends approval of payments. For claims under loan guaranty and the holder's final accounting submitted on terminated VA guaranteed loans, reviews the electronic loan docket and supporting documents so that the loan and claim are in compliance with VA regulations and guidelines. Analyzes post audits to determine if payments were appropriate. In the event a holder fails to comply with the regulations governing liquidation of a guaranteed loan through negligence or mistake, the Loan Technician determines if the guaranty is adversely affected or if the security has suffered a decline in value. Depending upon the extent of the violation makes recommendations as to the proper course of action. Follows-up on title documents concerning loans being acquired by VA under 38 CFR 36.4318. Reviews title documents for accuracy and completeness and forwards completed package with recommendation to VA's legal counsel final approval. Utilizes considerable judgment in researching and evaluating such factors as income, reliability of income, current and estimated expenses, credit rating, self-employment earnings, property values, condition of property, real estate trends, and real estate law related to titles, mortgages, liens, etc. Supplements the servicer's/holder's efforts in servicing VA guaranteed loans through phone contacts, correspondence, and face to face interviews in an effort to resolve the problem or to cure the default and minimize liquidations and VA losses. Instructs services/holders on VA requirements for servicing delinquent VA accounts and procedures to be followed in establishing repayment and forbearance plans, initiating foreclosures, termination by voluntary deeds-in-lieu of foreclosure, processing compromise "short" sales, completing modification agreements, VA Purchases under 38 CFR 36.4318, and the filing of claims. Communicates clearly and competently with Veterans, real estate attorneys, mortgage banking industry professionals, and services/holders in discussing VA regulations and procedures, and their effects on home retention options, purchase agreements, compromise "short" sales, voluntary deeds, mortgages, loan modifications, mortgage foreclosures, property values, bankruptcy, loan assumptions, releases of security and liability, entitlement, and VA Purchases under 38 CFR 36.4318. Performs other duties as assigned commensurate with the level of responsibilities contained in the position description, which may include special projects, attending meetings and/or training seminars, or speaking before groups. Promotion Potential: The full performance level of this position is grade GS-11. Work Schedule: Full time, Monday through Friday, 8:00 AM to 4:30 PM Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description Title/PD#: Loan Specialist (Realty)/PD42002A and PD42003A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: Yes
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this job opportunity announcement, 08/07/2026. Note: All applicants must meet both the Individual Occupational Requirement (IOR) and the Specialized Experience as defined below: Individual Occupational Requirement (IOR): Education Undergraduate and Graduate Education: Major study -- finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology. OR Experience Experience that demonstrated competence in agricultural, commercial, realty, or other types of loans. Experience may have been gained in such work as reviewing and passing upon applications for agricultural, commercial, bank or mortgage loans; servicing a loan portfolio of a bank or other loan association; performing financial analysis of commercial concerns for investment purposes; appraising real estate to determine property valuation; or similar work. In addition to the IOR, applicants must possess specialized experience and/or education as described below: Specialized Experience: To qualify at the GS-09 grade level: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-07) in the federal, state, local, public, or private sector. Specialized experience for this position is defined as: Experience with policies and regulations related to servicing and liquidating home loans. Experience must include performing financial audits and analyzing financial trends as they pertain to mortgage loans. Other qualifying experience includes performing financial audits and analyzing financial trends as they pertain to mortgage loans. OR Applicants may substitute graduate education for experience: To qualify based on education for this grade level applicants have a master's or equivalent graduate degree with a Major study in finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology; or 2 full years of progressively higher level graduate education leading to such a degree. OR Applicants may combine education and experience: To qualify based on education for this grade level applicants must have at least six months specialized experience at the GS-07 in the normal line of progression for the occupation in the Federal service; and possess education beyond 18 semester hours of graduate level in with a major study in finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology. To qualify at the GS-11 grade level: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-09) in the federal, state, local, public, or private sector. Specialized experience for this position is defined as: Experience in all phases of servicing and liquidating loans to include reviewing and passing along applications for agricultural, commercial, bank or mortgage loans. OR Applicants may substitute graduate education for experience: To qualify based on education for this grade level applicants must have a PH.D. or equivalent doctoral degree with a Major in finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology; or 3 full years of progressively higher level graduate education leading to such as degree. OR Applicants may combine education and experience: To qualify based on education for this grade level applicants must have a combination of at least six months specialized experience at the GS-09 in the normal line of progression for the occupation in the Federal service; and education beyond 27 semester hours of graduate level in with a major study in finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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