Program Operations Assistant
What you'd do
This position is located in the Department of Health and Human Services, National Institute for Occupational Safety and Health, headquartered in Atlanta, Georgia. This announcement will close at 11:59 PM, on the day that 75 applications have been received or the closing date of the announcement, whichever comes first.
Major duties
As a Program Operations Assistant, you will: Provide administrative and program support by coordinating office operations, managing calendars, maintaining records, and supporting managers or professional staff in accomplishing organizational priorities. Maintain electronic tracking systems and administrative records for activities such as travel, procurement, training, property, or other program support functions, and prepare reports using office automation software. Prepare and process administrative documents and correspondence, including proofreading, formatting, maintaining filing systems, responding to inquiries, and ensuring compliance with established policies and procedures. Coordinate meetings, conferences, or travel arrangements by scheduling events, arranging logistics, preparing travel documents, and interacting with internal and external stakeholders to facilitate administrative operations. Process administrative purchases by preparing and tracking purchase requests, maintaining procurement records, monitoring the status of orders, and ensuring transactions comply with established policies and procedures.
What you need to qualify
WHAT WE ARE LOOKING FOR Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-6 grade level in the Federal service performing ALL of the following: Maintaining electronic tracking systems and preparing reports for travel, procurement, training, or other program support functions. Preparing correspondence and managing records while ensuring accuracy and compliance with established policies and procedures. Coordinating meetings and travel by arranging logistics, processing travel documents, and serving as a point of contact for internal and external stakeholders. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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