TELECOMMUNICATIONS SPECIALIST
What you'd do
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA OC/CE/PACIFIC FIELD COMMAND.
Major duties
Provides 24/7 network field support for Real-Time Services (including DSN, DRSN, EVoIP, ECVoIP, and VTC) to customers, manages the central coordination for troubleshooting and resolving network trouble calls, and conducts on-site assistance visits. Performs project management for the installation, fielding, or relocation of DODIN facilities by defining user requirements, developing implementation plans, and providing technical direction to personnel to ensure project goals are accomplished. Develops and evaluates support policies, agency-level procedures, and system configurations to ensure quality installations, improve system capabilities, and achieve the highest possible customer satisfaction. Serves as a technical expert and liaison to supported commands, providing advice on DISN and DODIN improvement plans and ensuring customer requirements are addressed in DISA architectural and planning documents Performs contract task management by developing technical specifications, approving requirements, reviewing costs, and monitoring contractor performance to ensure agency standards are met and work products are acceptable.
What you need to qualify
In order to qualify for this position, you must meet the requirements described below. Individual Occupational Requirements: To qualify for this position, you must possess Undergraduate and Graduate Education: Major Study-electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled. or I possess other education in Communications/electronics or automatic data processing training in technical institutes or business schools above the high school level or in Armed Forces schools that included advanced instruction in addition to basic courses, may be substituted for general experience on a month-for-month basis. or I have work experience or quality level unpaid work experience in evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology. Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Managing network field support and troubleshooting for telecommunications systems (e.g., VoIP, Video Teleconferencing, switched networks); performing project management for the installation, fielding, or relocation of communications equipment; and developing support policies to ensure customer requirements are met. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.
Before you apply
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