SUPERVISORY CLAIMS EXAMINER
What you'd do
You will serve as a Supervisory Claims Examiner for the Personnel Claims Unit (Code 15) of OJAG.
Major duties
You will be responsible for the overall planning, supervising, and quality of work of a team of several employees, identifying employee developmental needs and providing or arranging for training to maintain and improve job performance. You will oversee entry and update of claims data in claims database system for tracking and adjudicating claims. You will maintain and provide statistical data on disasters in short notice to offices holding an interest in the disaster. You will plan work schedules on a weekly, project, or longer basis to meet priorities and requirements established by higher level supervisors. You will examine, negotiate, and settle claims in various situations.
What you need to qualify
Your resume must demonstrate at least one year of specialized experience equivalent to next lower grade level (GS-08) or pay band in the federal service or equivalent experience in private or public sector. Specialized experience must demonstrate all of the following: 1) Exercising supervisory and managerial authority over several employees or team members; 2) Analyzing and evaluating investigations for factual sufficiency and applying the relevant information to regulatory guidance to facilitate adjudication of Personnel Claims Act claims; 3) Examining, negotiating, and settling claims in various situations (e.g. crisis situations); 4) Overseeing the drafting of correspondence to a variety of sources to ensure compliance with statutory and regulatory rules; 5) Training others to adjudicate challenging claims pursuant to statutory and regulatory rules; 6) Identifying and analyzing problems; weighing relevance and accuracy of information; seeking/generating solutions and making timely, effective recommendations; AND 7) Managing files in computerized and hard copy records systems. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Before you apply
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