Supervisory Counseling, Advocacy, and Prevention (CAP) Generalist
What you'd do
Serve as the Installation Supervisory Counseling, Advocacy, and Prevention (CAP) Generalist within Commander, Navy Installations Command (CNIC), Fleet and Family Support Department (N9), Family Readiness Division (N91), Fleet and Family Support Program (FFSP). The primary purpose of this position is to supervise and oversee all aspects of the CAP programs, the Family Advocacy Program (FAP), and the New Parent Support Home Visitation Program (NPHVP); and directly supervise professional CAP staff.
Major duties
In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. MAJOR DUTIES AND RESPONSIBILITIES I. SUPERVISION (30%) Coordinate with primary stakeholders, and through subordinate employees, manage all activities related to CAP and services, ensuring government oversight of contract deliverables within the CAP program. Plan, assign, and provide expert-level supervision to professional CAP staff within the Fleet and Family Support Center (FFSC). Direct work through contact with staff members and through regularly scheduled meetings. Review accomplishments against established objectives to ensure optimum management of activities. Organize, set, and manage CAP workflow. Establish subordinates' performance standards, evaluate subordinates, and conduct supervisory counseling sessions, when necessary. Control attendance and leave, ensuring adequate work force is always available to accomplish the mission. Approve and authorize leave and timecards. Identify employee developmental needs and provide or arrange for training (formal and on-the-job) to maintain and improve job performance and encourage self-development. Initiate classification, reclassification, and recruitment actions, and track all pending personnel actions to ensure timely completion. Interview and make selections for vacant CAP positions, and ensure equity in recommending and determining selections, assignments, training and promotions, discipline, and awards to employees. Identify educational benefits (e.g., tuition assistance), professional development, leadership opportunities, and mentoring initiatives to foster effective employee performance in alignment with FFSP mission and objectives. Provide policies, procedures and directives, and instructions from the FFSC Site Director to subordinates. Identify and advocate for resources and for information and decisions on major work issues. Estimate and update subordinates on progress in meeting milestones and deadlines. Ensure subordinates are aware of and participate in team planning and play integral roles in developing final team products. Uphold Equal Employment Opportunity (EEO) standards through actions taken and attitude evidence regarding the election, assignment, advancement training, discipline, and special recognition of employees. Promote all aspects of the EEO program, Affirmative Employment Plan (AEP), Disabled Veteran, Handicap Program and Affirmative Action Plan as directed by applicable laws and regulations and communicates this support to subordinates, minority groups and women. Ensure all laws and regulations concerning Merit Systems Principles and Prohibited Personnel Practices are adhered to. II. PROGRAM MANAGEMENT (70%) Provide expert-level management and oversight of individual, marital, family or group treatment services. Review and evaluate CAP program areas; identify gaps in existing services, including assessment and treatment related issues, and in administrative procedures that impact the provision of clinical services; and provide results and recommendations to the FFSC Site Director and Regional Quality Assurance (QA) Program Coordinator, to improve existing programs and to offset negative trends. Advise and provide guidance to clinical providers on risk assessment and case management services and other therapeutic interventions for high-risk clients. Provide crisis intervention services for all CAP. Serve on committees and as a subject matter expert for child and spouse abuse programs and initiatives, as deemed appropriate by the FFSC Site Director. Promote activities related to community collaboration and serve on action groups. Liaison with court services units, providing information or collaborating on Navy safety supports. Inform the FFSC Site Director of any problems within the Department/Program. Make sure policies and procedures related to high-risk and high-visibility cases are followed. Serve as the CAP expert-level representative attending, coordinating, or assisting in coordinating various meetings and committees to include installation Incident Determination Committee (IDC) Meetings, and the quarterly installation Family Advocacy Committee (FAC). Ensure military and civilian stakeholders meet membership and training requirements by collecting and maintaining certificates. Coordinate with subordinate clinical providers and chair the installation Clinical Case Staffing Committee (CCSM). Serve as the mental health representative on the Sexual Assault Case Management Group (SACMG), providing consultation on mental health impacts from sexual assault. Perform other duties as assigned
What you need to qualify
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: Proficiency in applying various evidence-based and trauma-informed counseling approaches (e.g., behavior modification, client-centered, rational-emotive, family systems, brief solution focused, and reality therapies), research methods, group dynamics, motivational interviewing, developmental psychology, and family systems therapy to counsel individuals and groups. Professional knowledge of and skill in applying laws, rules, regulations, policies, procedures, directives, and instructions governing child and spouse abuse and family violence issues and professional knowledge of family violence dynamics to identify situations of family violence, conduct risk assessments and coordinate safety planning. Thorough knowledge of the CNIC Fleet and Family Support Program and comprehensive knowledge of military lifestyles including common stressors (e.g., frequent separations, high stress working environments, etc.) to effectively modify treatment programs to meet the needs of the military community. In-depth knowledge of family systems related to patterns of abusive behavior and abuse response, substance abuse, human behavior, human sexuality, attention deficit disorder, and juvenile delinquency and skill in applying the current Diagnostic and Statistical Manual of Mental Disorders to recognize, identify, and assess mental disorders and personal social problems, reach accurate conclusions, and provide appropriate solutions. Expert knowledge of and skill in employing various evidence-based and trauma-informed counseling to effectively interview and clinically respond to clients needs, assess suicidal and homicidal risks and substance abuse issues, reach accurate conclusions, and provide appropriate solutions. Expert skill in using various verbal communication methods and techniques to maintain cooperative and professional relationships with law enforcement, child protective services, medical treatment facilities, and senior personnel from commands of offenders and victims; present sensitive and controversial information to groups of people; and advise on cases and counseling services. Expert skill in using various written communication methods and techniques and using FFSP management information systems and other applicable software and web-based programs to develop and prepare case management memos, correspondence, and reports; document psychosocial assessments, treatment plans, and IDC reports; and develop lesson plans for briefings and classroom presentations. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION: NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT You must be a US Citizen. Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.
Before you apply
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