Director, Policy and Compliance (Supervisory Equal Employment Specialist)
What you'd do
The Office of Resolution Management (ORM) supports the Department of Veterans Affairs (VA's) enduring commitment to improve the lives of employees, Veterans, their families, caregivers, and survivors. ORM has the responsibility for managing the EEO complaints for the entire Department of Veterans Affairs and advises VA senior leaders through enterprise governance boards and processes on a wide range of cultural health issues that cut across VA.
Major duties
Monitors compliance with settlement agreements, provides subject-matter expertise to ORM district staff, HR, and EEO liaisons, and drafts and analyzes responses to breach allegations. Conducts detailed inquiries, including research and review of EEOC case precedent and guidance, to analyze breach allegations and identify settlement trends for reporting and training recommendations. Maintains awareness of changes in laws, regulations, executive orders, and agency policies impacting the EEO complaint process and provides briefings to agency management on operational implications. Directs review and implementation of compliance decisions related to EEO complaints, ensures proper action is taken, and tracks and records compliance activities in ORM systems. Reviews, negotiates, and authorizes policy issuances, regulations, and procedures from other headquarters components and clears them for release to the field. Develops and issues mandated reports, including congressional reports, aggregates compliance data, identifies trends, and recommends actions and training to address emerging issues. Oversees FOIA request processing and Privacy Act violation responses, ensuring timely and high-quality output, and produces recurring reports on FOIA and Privacy Act functions. Work Schedule: Full-time, Monday to Friday flexible between 6 a.m. and 6 p.m. daily. Telework: Available, per agency policy. Position Description/PD#: PD003630 Relocation/Recruitment Incentives: Not authorized. Financial Disclosure Report: Not required. Permanent Change of Station (PCS): Not authorized.
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/12/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Developing or revising EEO policies and procedures and analyzing laws, regulations, Executive Orders, or case precedent affecting complaint processing or compliance. Overseeing EEO compliance activities, including monitoring settlement agreements, reviewing breach allegations, issuing compliance reports, and implementing EEOC/OEDCA decisions. Preparing national compliance reports or briefings, evaluating complaint trends, and recommending program improvements based on data analysis. Providing technical advice to EEO staff, district offices, HR officials, or program leaders on complaint processing, compliance actions, or FOIA/Privacy Act requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list series and grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is normally sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: Performed agency-level EEO compliance activities by developing or updating policies, reviewing and recommending changes to EEO procedures, analyzing case law and EEOC guidance, drafting breach responses, and issuing compliance reports that aggregate national settlement or complaint trends. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Before you apply
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