Recent Graduate - Benefits Advisor
What you'd do
EBSA plays a vital role in protecting the retirement, health, and other job-based benefits of America's workers, retirees, and their families. We issue effective regulations, offer comprehensive education and assistance to workers, plan sponsors, fiduciaries, and service providers, and rigorously enforce the law. We serve workers, families, and the broader employee benefits community by protecting the security and integrity of the nation's benefit systems.
Major duties
Major duties include but are not limited to the following: Provide information, guidance, and assistance to plan administrators, plan service providers, participants, beneficiaries, the general public and other government agencies concerning provisions of ERISA and other related statutes, regulations, and Department published guidance, with supervisory/senior advisor assistance. Assist participants and beneficiaries in obtaining benefits to which they are entitled but which they have not been able to secure from plan officials. Develop recoveries and referrals per EBSA's standard operating procedures. Explain the law, regulations or other guidance and works with employers to informally resolve benefit issues; with supervisory/senior advisor assistance. Conduct research, fact-finding, analyzes data, and prepares and presents information about particular situations. Identify and develop responses to inquiries. Identify potential criminal or more complex civil disputes that require formal investigation, or situations where it appears that a fiduciary violation of law has occurred, and develop investigative referrals; with supervisory/senior advisor assistance. Educate individuals on their rights and responsibilities under ERISA and other related laws enforced by EBSA. Assist with planning and conducting outreach events; disseminate information related to ERISA employee benefits plan protections and retirement savings education; with supervisory/senior advisor assistance. The advertised salary reflects the minimum and maximum pay for the listed locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location. Applicants may select up to two (2) duty locations. Please carefully consider and choose only the location(s) you can reliably and easily commute to on a regular recurring basis, if selected. To view the address of a specific location click here.
What you need to qualify
This is an appointment under the DOL Recent Graduates program. The program duration is one year. Upon successful completion of the program and at the agency's discretion, the appointee may be converted to a term or permanent position in the competitive service. For more information, click Pathways Programs Applicants must have graduated, within the past two years, (with an associate, bachelor, master, professional, doctorate, diploma, vocational, technical degree, or certificate, etc.) from a qualifying educational institution or career or technical educational program including registered Apprenticeship Programs, Peace Corps, AmeriCorps, Job Corps, Climate Corps). You must meet the requirements for the Recent Graduate - Benefits Advisor, as described below. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicants must demonstrate 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-07 in the Federal Service. Applicants must demonstrate at least two (2) of the specialized experience statements listed here: (1) Experience providing clear written and verbal information and/or assistance in a customer service setting to a wide range of customers. (2) Experience delivering educational information (e.g., drafting materials and responding to questions) tailored to the audience and subject matter. (3) Experience using research and analytical methods to identify and analyze problems and gathering, validating, and compiling data. (4) Experience building and maintaining working relationships with tact, empathy, and professionalism, including effectively engaging individuals who are difficult, hostile, or distressed, and collaborating respectfully with people of varied perspectives and experiences. OR Master's or equivalent graduate degree or 2 full years of graduate level education, or LLB. or J.D.; if related. OR A combination of specialized experience and graduate level education that provided the specific knowledge, skills and abilities to successfully perform the duties of this position.
Before you apply
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