Management & Program Analyst
What you'd do
Incumbent serves as Senior Management and Program Analyst for the Health Care Identity Management (HC IdM) Program, in the Digital Health Office, for the Department of Veterans Affairs, Veterans Health Administration (VHA).
Major duties
Responsible for the data quality of identity traits and correlations via the VA Master Person Index (MPI) and the Integration Control Number (ICN) which is the unique identifier within the VA MPI database, this activity is critical as it directly relates to patient care and delivery of other benefits to Veterans and their beneficiaries. The Senior Analyst advises and assists the Health Care Identity Management (HC IdM) team in the selection and application of appropriate problem solving methods and techniques, provides advice on work methods, practices, and procedures, and assists team in identifying the parameters of a viable solution. Participates in interagency projects (e.g. DoD, SSA,, VBA, MyHealtheVet, etc.) related to unique identity management, data sharing, accuracy and reporting. Responsible to coordinate and collaborate with partner organizations and internal partners to resolve data quality and correlation issues with all systems that integrate with VA MPI. This includes multiple systems within and outside VA, including the Veterans Benefits Administration (VBA), DoD, SSA, and others. Teams with other Senior Analysts within Data Quality Program to coordinate assignments and deadlines. They will also collaborate with staff from partner stakeholders such as OI&T, MyHealtheVet, SSA, VBA, and DoD, in their work related to integration of systems and data. Extensive research and analysis to determine appropriate resolution of Identity Theft and other complex identity management cases that require expert handling and expedience by our Senior Analysts. These sorts of issues can result in not only misdirection of benefits but also impact the content and accuracy of the medical records for the identities involved. The NC IdM Program customer may take any number of forms (clinician, developer, VBA professional, data entry staff, etc.). It is paramount that the Senior Analyst be flexible in addressing and prioritizing the highest level of customer service. Develop and deliver training and guidance to VA staff, development staff, and the Data Quality management team as well as various internal and external stakeholders and Line of Business owners (e.g. VBA, DoD, OIT Development, etc) for the purpose of improving data quality, reducing errors in data entry and maintenance, and providing information related to identity management and data quality. The completion of special projects that may include activities involving research, analysis and reporting, with a key emphasis on identification management and the impact on privacy and patient safety as it relates to healthcare and the provision of healthcare across VHA. Serves as a subject matter expert analyst and advisor to the Data Quality Program management team as well as various internal and external stakeholders and Line of Business owners (e.g. VBA, DoD, OIT Development, etc.) in evaluating the effectiveness, efficiency, and work products associated with the HC IdM team. Incumbent keeps abreast of the organization's strategic plan, mission, vision, and value which are integrated into the HC IdM team's strategies, goals, objectives, work plans, and work products. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Management & Program Analyst/PD77101A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/17/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. This position requires a Special Placement Factor (SPF). Candidates must possess experience at least at the next lower grade level to be eligible for consideration. The required experience must be clearly documented in your resume. Failure to explicitly demonstrate this experience may result in disqualification from further consideration. Special Placement Factor includes: Expert knowledge of the Health Care Identity Management (HC IdM) principles and software utilized in the identification management and data integrity processes to provide expertise and guidance as the Subject Matter Experts (SMEs) for the HC IdM team. Minimum requirement as this position serves as a subject matter expert in this work. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Having responsibility for the data quality of identity traits and correlations via the VA Master Person Index (MPI) and the Integration Control Number (ICN); Informing internal and external National policy regarding identity proofing and management; Identifying issues with and improving processes and methods of entering data into a myriad of VA systems and the VA MPI; Identifying, analyzing and resolution of duplicate entries on the VA MPI; Investigation and analysis of potential catastrophic edits, researching resolution options and providing assistance to the site in the restoring of the identity record; Advising and assisting the HC IdM team in the selection and application of appropriate problem-solving methods and techniques, providing advice on work methods, practices, and procedures, and assisting team in identifying the parameters of a viable solution. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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