Systems & Procedures Analyst
What you'd do
The position is located within the Department of Veterans Affairs (VA), Financial Services Center, Chief Experience Office where the incumbent serves as the Systems and Procedures Analyst and is responsible for executing the systems, policy, and procedures required to effectively manage execution of the FMBT Customer Support service delivery for iFAMS deployment waves
Major duties
Ensure legislation, policy, procedures and resources are utilized to their fullest necessary to accomplish the mission. Lead the effort of the iFAMS Customer Support program for wave implementation and or sustainment. Provide customer service advice to the Customer Experience Director, program officials and/or other specialists regarding FSC programs, which impact the implementation of the iFAMS system. Perform rigorous business testing of the to be solution, such as user acceptance testing (UAT), end to end testing, regression testing, integration testing, enhancements and validation testing. Provide financial analysis and prepares definitive reports and guidance regarding financial policy, systems and operational aspects of internal agency programs. Develop program guidance on current financial and Federal shared services initiatives. Exercise originality and produce guidance to cover new and unique problems. Recommend new or revised legislation deemed necessary to improve VA financial, policies, systems, data and operation Work Schedule: Monday - Friday 8:00am - 4:30 pm Compressed/Flexible: Available if management approved Telework: Ad-hoc/situational Telework available if management approved Virtual: This is not a virtual position. Position Description/PD#: PD18994A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/26/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience in using and managing the Integrated Financial and Acquisition Management System (iFAMS) with knowledge by troubleshooting and resolving issues related to iFAMS. Experience implementing training programs with comprehensive training materials and conducting training sessions to ensure staff duties are Integrated Financial and Acquisition Management System iFAMS, CRM (Customer Relationship Management), and customer support service. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list series and grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is sedentary, although some light physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The Interagency Career Transition Assistance Plan: Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: using and managing the Integrated Financial and Acquisition Management System (iFAMS) troubleshooting and resolving issues related to iFAMS. Implementing training programs with comprehensive training materials and conducting training sessions to ensure staff ability duties in Integrated Financial and Acquisition Management System iFAMS, CRM (Customer Relationship Management), and customer support service. . Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Local Commuting Area: The local commuting area for this position is defined as a radius of 50 miles from Austin, Texas OR Waco, Texas. This includes all locations that fall within a 50-mile driving distance from 8000 METROPOLIS DR, BLDG B., AUSTIN, TEXAS, 78744-3149 OR 4800 Memorial Drive, Bldg 92, Waco, TX 76711 .
Before you apply
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