Management & Program Analyst ( Stakeholder Engagement)
What you'd do
The incumbent will be responsible for increasing the change management activities in Education Service, which is vital to the mission of transitioning and sustaining the organizational transformation of the Digital GI Bill. The Management and Program Analyst (Change Management) is a member of the Program Integration Office for Education Service within the Veterans Benefits Administration.
Major duties
The incumbent serves as a member of the team responsible for administering Stakeholder Engagement activities related to VBA Education programs. Specific duties include: Promotes global awareness of VA Education benefits not only for Veterans eligible dependents, and Selected Reserve- national Guard personnel, but also for eligible active duty servicemembers. Maintains effective relationships with and serves as liaison with key stakeholder including representatives of one or more of the following: regional office staff, VA officials, congressional members and their staffs, other federal agencies, partner organizations, community groups, the media and/or members of the public. Fosters strong working relationships with key partner organizations to endure the effectiveness of the program. Develops strategies, plans and implements programs, and monitors program performance. Performs program management activities involving central office and field facilities. Promotes activities aimed at improving program effectiveness and efficiency. Prepares reports and maintains records of work accomplishments and administrative information, as required, and coordinates the preparation, presentation, and communication of work-related information to the supervisor. Develops stakeholder engagement strategies and implementation plans to promote organizational mission goals and objectives and address legislative stakeholder requirements. Performs program management activities and manages projects that impact central office and field office operations. Formulates and recommends plans, policies, directives, guidelines, and/or procedures necessary to effectively administer the program. Evaluates the impact and effectiveness of strategies related to administering the program. Conducts workshops/ seminars, prepares presentation materials, and provides informational material to key organizations and stakeholders. Works in close corporation with other elements of the Veterans Benefits Administration and throughout the Department of Veteran Affairs in the implementation of program strategies to Veterans and their dependents. Assists with the work of the team where each member contributes a portion of the analyses, facts, information, proposed actions, or recommendations; and/or ensures consistency of interpretation, judgment, logic, and application of policies. Organize and coordinate all program activities with key personnel and oversees all arrangements. Assists in developing stakeholder engagement initiatives to inform Veterans, Servicemembers and dependents of benefits available to them. Develops stakeholder pamphlets, web content, CD's and videos. Promotion Potential: Not Applicable Work Schedule: Full time, Monday through Friday 8am-4:30pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is a virtual position. Position Description/PD#: Management & Program Analyst ( Stakeholder Engagement); PD38230A Relocation/Recruitment Incentives: Not Applicable Financial Disclosure Report: Not Required This is a bargaining unit position
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/28/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-13 position you must have served 52 weeks at the GS-12 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-13 Grade Level: Specialized Experience: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade level (GS-12) in the normal line of progression for the occupation in the organization. Experience in analyzing planning documents to assist in the formulation of positions concerning delivery of Education Benefits; Experience in making recommendations for changes to guidance and procedures by utilizing analytical methods to evaluate issues. Prepare briefings, reports, correspondence, and communication materials and presents for senior leadership. Experience in coordinating and supporting stakeholder engagement activities. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary, although some slight physical effort may require. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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