ADMINISTRATIVE SUPPORT SPECIALIST

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as the administrative specialist for the Command Integration Center, Operations and Communication Directorate at the Major Command (MAJCOM) level.

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems. Examples of specialized experience includes: (1) working with administrative concepts, principles and practices sufficient to foresee problems and independently perform studies designed to evaluate procedures/processes; (2)working with developing new or modified work methods, records and files, management processes, staffing patterns, procedures for administering program services, guidelines and policies, and automating work processes for the conduct of Task Management and Workflow program operations; (3) working with AF methods, policies and command program goals and objectives, the sequence and timing of key operational events and milestones; and (4) working with Task Management Tool (TMT) software and various office automation software programs (Word, Excel, Access, PowerPoint), and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, and graphs. OR EDUCATION: Successfully completed a Ph.D or equivalent graduate degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You must submit copies of your college transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: I have a combination of specialized experience and education. A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of analytical and evaluative techniques used to identify, consider, and resolve issues or problems concerning efficiency and effective of program operations to devise organization structuring option for complex, diverse organizations. 2. Skills in the interpretation, application and implementation of local instructions, concepts, procedures, guidance, and policy, concerning numerous installation missions, operations, and support programs. 3. Ability to communicate effectively, both orally and in writing, clearly, concisely, and with technical accuracy; resolve complex issues and maintain good working relationships. 4. Ability to carry out and complete assignments involving work with diverse and dynamic groups by gaining their cooperation with tact, courtesy, and diplomacy and moving them towards ownership of their objective without imposing personal bias. 5. Ability to conduct research, analyze a wide variety of programs/policies/procedures, evaluate program effectiveness/efficiency, recognize problems/weaknesses/issues/constraints, and impacts on another programs, summarize results, make appropriate recommendations/changes, and develop short term and long range administrative and management support plans, and to summarize results, and make appropriate recommendations. 6. Ability to locate, assemble and compose information for reports, inquiries, and non-technical correspondence using various office automation software programs, tools, and techniques to support office operations and produce a variety of documents, such as letters, reports, spreadsheets, database, and graphs. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.