Associate Chief Information Officer- Enterprise Applications

Job Description

This position is located in Bureau of Information Services, Enterprise Applications. The incumbent will be responsible for providing programmatic and technical leadership for a significant IT initiative or program for which a major division of the Bureau of Information Services (BIS) is responsible. This job announcement may be used to fill one or more vacancies. This is a non-bargaining unit position.

Qualifications

Minimum Qualifications for GS-15 level: One year of specialized experience equivalent to the GS-14 grade level in the Federal service. Specialized experience is: Experience providing enterprise leadership through supervising a group of technical staff responsible for systems analysis and programming services for the development, maintenance, and enhancement of software systems and applications which encompass cloud and web-based services for both internal and external customers. Experience performing and directing managers in the development and deployment of applications using current industry methodologies for software development, such as API development, Agile, DevOps and low-code/no-code frameworks. Experience communicating with clarity and tact to secure acceptance of proposed measures and objectives, facilitate partnerships, make presentations, and coordinating IT initiatives. In addition, all applicants qualifying based on experience must have IT-related experience demonstrating each of the four competencies listed below. Applicants must demonstrate possession of these competencies within the body of the resume; no separate statements addressing them are required. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Applicant should be able to prepare status reports, deployment and test plans, conduct thorough unit and system testing, noting exceptions to processing and investigating any problems found. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem solving: Identifies problems, missing or unclear system requirements; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Time-in grade-restrictions: Applicants who are current or former Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements (52 weeks at the next lower grade level). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Only experience and/or education obtained by the closing date of this announcement will be considered.

Required Documents

To apply for this position, you must provide a complete Application Package which includes: Resume: Showing work schedule, hours worked per week, dates of employment and duties performed. Resume must not exceed 2 pages. Applicants will be removed from consideration if their resume is longer than 2 pages. Please see "How to Apply" for additional information regarding the limit. SF-50: If you are a current or former Federal employee, you must submit a copy of a recent Notification of Personnel Action, SF-50, showing competitive status. (Blocks #24 and #34 must be completed.) Performance Appraisal: If you are a current or former Federal employee, you are encouraged to submit a complete copy of a current or last performance appraisal. The performance appraisal may be used as part of the ranking process and/or to verify your responses to the questionnaire. Veterans' Documentation: If you are a veteran, you must provide a copy of your Record of Military Service (DD-214), and proof of your veterans' preference, if applicable. Veterans with a service connected disability must also submit a completed claim form SF-15 (click here for form) along with the required proofs. Go to FedsHireVets-Veterans Preference for more information. Interagency Career Transition Assistance Plan (ICTAP) documentation: If you are eligible under ICTAP, you must submit all required materials verifying your eligibility as listed in "Additional Information." These materials include: Proof of eligibility: You must submit documentation such as a separation notice or other required material; and SF-50: You must submit a copy of a recent Notification of Personnel Action, SF-50 that shows career or career-conditional competitive service status (Blocks #24 and #34 must be completed); and Performance Appraisal: You must submit your most recent performance appraisal, which must be rated at least fully successful or equivalent. (This is not required if you are eligible for ICTAP due to compensable injury or disability retirement.) The performance appraisal may also be used as part of the ranking process and/or to verify your responses to the questionnaire. Reasonable Accommodation: If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Department Information

Agency

Railroad Retirement Board

Department

Other Agencies and Independent Organizations

Location

Birmingham, Alabama, Alabama, United States